HP

Poly Edge B20 1Y Plus Service

Product no.:

Manufacturer no.:

Application: Telephony - Duration: 1 year - Service type: Advance exchange service - Included service: Parts, Hotline support, Software updates, Software upgrades, Video-based expert support, Technical support, Advance parts replacement, Access to online support tools - Response time: Next business day... more
The product is no longer available.

The Plus Service includes the following: - Software upgrade and updates - Spare part service - Next business day - Poly Online Support Center access - Technical escalation support - 24 x 7 technical phone support - Priority technical support - Ecosystem Cloud Partner (ECPS) support - Network diagnosis tests, e-mail notifications - Discount on Professional Services - Poly Lens premium features - Enhance support calls with live video diagnosis Duration: 1 year The service can be extended.

Poly Edge B20 1Y Plus Service

Product
Product typeWarranty option
General
ApplicationTelephony
Performance
Duration1 year
Service level24 x 7
Included serviceParts, Hotline support, Software updates, Software upgrades, Video-based expert support, Technical support, Advance parts replacement, Access to online support tools
Service typeAdvance exchange service
Response timeNext business day
Requirements
Base warranty1-year bring-in / return service
Version
VersionUnited Kingdom

Datasheets

Poly Edge B20 1Y Plus Service - Data sheet 1

File type: PDF

File size: 403.1 KB

Poly Edge B20 1Y Plus Service - Data sheet 2

File type: PDF

File size: 99.32 KB