Managed platforms and applications for your business.
A digital foundation for your success.
More and more companies are reaping the benefits of Managed Services in their daily business. In a survey carried out in 2021 by the German ISCM institute (Institute for Information & Supply Chain Management), more than 70 per cent of participants stated that managed service providers play a substantial role in “meeting specialist departments’ requirements while acting in the interest of internal IT departments”. Bechtle is constantly expanding its Managed Services portfolio to support its customers in becoming even more successful, both internally and in doing business. Our services can help drive digitalisation projects and optimise processes, while creating a high-performing environment for business critical applications or making these even more efficient. The application scenarios are just as diverse as our customers are. In our projects, we consider both present and future requirements by studying market trends. For this reason, we have designed our service in such a way that it grows naturally with our customer and their business interests.
Benefits of managed services for your applications and platforms:
The right application is key. You get all services from a single source, from consultation to operation.
Our certified and experienced employees provide maximum quality and added value.
On-site in your data centre, hosted, or cloud-based.
We have all the important certifications and offer made in Germany quality.
Managed SAP: Stability, future-readiness and individuality in turbulent times.
Bechtle hosts and operates SAP systems in many ways and according to your wishes. Whether it’s in your data centre, in the Bechtle private cloud or a public cloud (e.g. AWS, Azure or Google) – we offer the highest possible degree of availability and data security. By bundling our SAP and cloud expertise, we customise how we operate to suit your needs, combined with consultation and project competency on SAP design, sizing, introduction and migrations or conversions. From basic SAP to application support for SAP modules, we offer all services from a single source, leveraging experience from more than 500 SAP systems, some of which we have been operating for 10 years, guaranteeing customer satisfaction.
Managed ESM: Enterprise Service Management made easy.
Enterprise Service Management lets you digitalise on a grand scale and automate service processes. By offering an extensive portfolio that ranges from consultation and implementation to operation of Enterprise Service Management solutions, Bechtle provides efficient solutions for a variety of potential scenarios. In doing so, we are structuring and optimising IT workflows in service, business management, security and operations. With our expertise, our specialists can custom tailor the parameters of the services to suit your requirements, before making you a scalable offer that can be completely operated by us if desired—including ITIL conform operation, self-service portal, EU hosting, support, interface operation and all required licences. Throughout the entire process, you can be assured that we and our partners ServiceNow or efecte will provide optimum services that suit the needs of your company.
Managed IoT: For a perfectly functional ecosystem.
More and more companies are coming to the conclusion that IoT solutions can enhance internal processes and give them a decisive competitive edge and there are now successful use cases in virtually every sector. Successful IoT solutions are characterised by their seamless connectivity between physical components and digital solutions that process data and allow you to establish workflows. Bechtle Services cover the entire IoT lifecycle, from planning and installation to operation. Bechtle Managed IoT Services cover the entire IoT ecosystem (sensors, gateways, analytics platform, visualisations and workflows) and take on responsibility for its security and availability, while combining cloud and on-site services. With Bechtle as your IT service provider, you can rely on the fact that your IoT-based business processes will work seamlessly 24/7.
Managed Services are changing. Customers are increasingly looking for partners that can support them with business-oriented services and growth. Platforms and applications that are completely provided and operated by a service partner are growing in importance.
Ingo Janßen, Business Manager Managed Services
Managed Services only unleash their full potential in combination with the right expertise, which is why our employees have background knowledge from various fields of application (such as SAP, IoT, ITSM). For Managed Services to play a big role for your business, you will need to forego one-size-fits-all solutions as platform operation always requires a consultation and implementation phase oriented towards the concrete goals of your company. For this reason, we’re constantly making sure that our platform and application services match your company’s professional use cases.
Bechtle always offers its customers a complete package that has been custom tailored for them, consisting of:
- Process consulting
- Planning and design
- Setup, configuration and customising
- Provision of all required hardware and software components from an extensive vendor portfolio.
- Deployment
- Service desk and operation, including incident, problem and change management
- Ongoing optimisation and customisation to your business
- Hosting and cloud services
Secure the success of your company by means of a steady digital foundation. Get in touch now and find out more about our Managed Services in platforms and applications.
Full outsourcing
Want to outsource your full IT operations or parts thereof to a reliable service provider? You’ve come to the right place. We’re happy to take care of whatever you need us to and will even take on your staff. Your transformation is our priority every step of the way and we’ll work with you to define a future mode of operation to which we can align our services. No matter if tailored or standardised, legacy or cloud, hosted or in your on-site data centre, we have all the tools you need to achieve your objectives. From your IT infrastructure to your employees’ workstations.
Full outsourcing
Want to outsource your full IT operations or parts thereof to a reliable service provider? You’ve come to the right place. We’re happy to take care of whatever you need us to and will even take on your staff. Your transformation is our priority every step of the way and we’ll work with you to define a future mode of operation to which we can align our services. No matter if tailored or standardised, legacy or cloud, hosted or in your on-site data centre, we have all the tools you need to achieve your objectives. From your IT infrastructure to your employees’ workstations.
If you have any questions or would like an initial consultation, please feel free to contact us. We will get back to you as soon as possible.
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