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Secure devices are the backbone of the Modern Workplace and we’ll design a 360° concept to perfectly suit your needs.
Traditionally, IT departments handled the provisioning of new devices, creating, managing and applying user-defined images—something which ate up quite a lot of time due to its complexity. On the other hand, modern deployment approaches follow the principle of the simple provisioning of a smartphone. A company orders what they need from a service provider such as Bechtle. We register the device in the customer’s tenant (e.g. through Bechtle Clouds), specifying the configuration profiles taking into account basic compliance, corporate identity, security and governance policies. We handle device identification e.g. using the serial number or IMEI and allocate profiles according to pre-defined corporate guidelines. Users are given access to everything they need—from e-mails, Wi-Fi and app management to features and functions all in one place.
Generally speaking, there are two ways to provision devices without having to involve the in-house IT team.
White glove. With this approach, users get a fully configured device with partners such as Bechtle taking on pre-configuration before sending the devices directly to the users who can use them straight away. As described below, pre-configuration is carried out over the internet using modern device management.
Self-deployment. With this approach, we send the user their device without doing anything to it first. If the company uses cloud solutions, the device can be provisioned anywhere. All the user has to do is connect to the internet and configuration happens automatically. The device connects to the provisioning service online which triggers enrolment in the company’s mobile device management (MDM) after which, it can be managed by the company.
There are four options for doing this: Apple Business Manager, Windows Autopilot, Samsung Know Mobile Enrolment (KME) and Android Zero-Touch. At Bechtle, we offer advice and support for all of them. An additional benefit for users is that when they are sent a completely new device, they get to experience the special moment of unboxing.
Traditional security approaches see companies using firewalls to isolate themselves from the rest of the world, but modern ways of working require a different method. Employees are working as much from home as on the road and cloud solutions are employed just as much as external partners, who work for the company and need access to defined applications, data and programs. Today the talk is all about zero trust whereby no user, transaction or network traffic is trusted unless it has been verified. This concept requires all users, process and systems both within and outside the corporate network to authenticate and authorise themselves plus the continuous verification of security configurations and security levels. Only then will access be grated to applications and data. Zero trust is therefore the basis for modern device management and deployment as well as a secure Modern Workplace concept.
Blog – Zero trust – A question of faith.
Before zero trust approaches were introduced, the rule of thumb was to trust employees, but not external parties. Network and security architectures used to be specifically designed for connectivity. To find out more about the background to the zero trust concept and why companies should act now, read our blog!
We support you through every device management step and with our Managed Services, you can enjoy complete peace of mind. Our offer includes remote assist, data wiping (remote/selective) to keep your sensitive data from falling into the wrong hands, tracking lost and stolen data as well as decommissioning devices. What’s more, we also handle holistic hardware management and repair and can quickly provide a replacement device when needed.