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Bechtle Privacy Policy.

Welcome to our website and thank you for your interest in our company. We take the protection of your data very seriously. We process your data in accordance with applicable legislation for the protection of personal data, in particular the EU General Data Protection Regulation (EU GDPR) and applicable national legislation. This Privacy Policy explains how and why we process your personal data, as well as your rights as the data subject.

Personal data means any information relating to an identifiable natural person, including their name, date of birth, postal address, phone number, e-mail address and IP address. Anonymous data means information that cannot be used to identify an individual.

Responsible authority and data protection officer.

Bechtle AG, Bechtle Platz 1, 74172 Neckarsulm, Germany and affiliated companies in accordance with Art. 15 et seqq. AktG (German Stock Corporation Act)

Contact details: kontakt@bechtle.com, + 49 7132 981 - 0

Data protection officer: privacy@bechtle.com

Your rights as a data subject.

As a subject of the data we collect and process, you are entitled to exercise certain rights in accordance with Art. 15–22 EU GDPR. These include:

The right of access (Art. 15 EU GDPR)
The right to erasure (Art. 17 EU GDPR)
The right to rectification (Art. 16 EU GDPR)
The right to data portability (Art. 20 EU GDPR)
The right to restriction of processing (Art. 18 EU GDPR)
The right to object (Art. 21 EU GDPR)

To exercise these rights, please contact: privacy@bechtle.com. You may also contact us via this e-mail address if you have any questions about data processing in our company. You also have the right to appeal to a data protection supervisory authority.

Right to object

Your right to object to us processing your data is subject to the following:

If we process your personal data for the purpose of direct marketing, you have the right to object to such processing at any time without giving a reason. The same applies to customer profiling in relation to direct marketing.

If you object to your personal data being processed for the purpose of direct marketing, we will cease to do so. You may submit your objection free of charge and without any formal requirements to: kontakt@bechtle.com.

If we process your data in line with our legitimate interests, you may object to such processing at any time for reasons relating to your particular situation; this also applies to customer profiling in relation to our legitimate interests.

In this case, we shall no longer process such personal data unless we can demonstrate compelling legitimate grounds for the continued processing of your data which override the interests, rights and freedoms of the data subject, or if this is required to establish, exercise or defend our legal claims.

Purposes and legal bases for data processing.

When we process your personal data, we observe all provisions of the EU GDPR and all other applicable data protection regulations.
Legal bases for data processing arise in particular from Art. 6 EU GDPR.

We use your data to initiate business opportunities, fulfil our contractual and legal obligations, perform our contractual relationship, offer products and services, and strengthen our relationship with you as our customer. This may also include analyses for marketing purposes, customer satisfaction surveys and direct marketing.

Your consent is also deemed a legal basis for us to process your data for the specified purposes subject to your right to object. Should we obtain your consent in order to process special categories of personal data, we will make an express note of such an intent in obtaining your consent.

We will not process special categories of personal data according to Art. 9 Para. 1 EU GDPR unless we are required to do so by law and there is no reason to assume that your legitimate interest in the exclusion of the processing prevails.

Transfer of data to third parties.

We will only pass on your data to third parties where this is permitted by applicable legislation or after obtaining your consent, or if we are required to do so by law (transfer to external bodies such as supervisory or law enforcement authorities).

Data recipients / categories of recipients

Within our company, we ensure that your data is only accessible to persons who need them to fulfil their contractual and legal obligations.

Our online shop enables customers to enter into a purchase contract with Bechtle direct GmbH, the Bechtle subsidiary responsible for the online sales channel.

Other Bechtle subsidiaries may become involved in processing purchase contracts and other requests. For example, a request for on-site support at your location may be processed by the appropriate Bechtle company in your area.

In certain cases, we rely on third-party services, e.g. to send out newsletters. All third-party service providers have signed the relevant agreements to ensure data protection.

Data transfer to third countries

We do not transfer data to a third country, i.e. a country outside the European Union or the European Economic Area, unless we are required to do so by law, or you have given us your consent to do so, or this is necessary for the performance of a requested service.

This is currently the case when you use our chat function,for which we use technology by a provider outside the EEA who can access your personal data through this service. In this case, we take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Data retention.

We will store your data only for as long as it is needed for the intended purposes. Please note that statutory retention periods may require that data continue to be stored for extended periods of time. This applies in particular to retention periods stipulated in commercial or tax legislation (e.g. German Commercial Code, Fiscal Code, etc.). If there are no further obligations for us to retain your data, the data will be routinely deleted once its purpose has been achieved.

In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use it as evidence within statutory limitation periods of up to thirty years; the regular limitation period is three years.

Secure data transmission.

We have taken appropriate technical and organisational measures in order to protect data from accidental or deliberate manipulation, loss, corruption or unauthorised access. To this end, we work with security experts to continuously review our level of security and make adjustments to adopt the latest security standards.

Any and all data transferred to and from our website is encrypted. Our website uses the HTTPS communication protocol along with current encryption technology.

In addition, any information submitted through contact or application forms on our website is also encrypted and cannot be decrypted again by a third party. It is also possible to use alternative communication channels (e.g. by post).

Obligation to provide data.

Various personal data are necessary in order to establish, perform and terminate a contract and fulfil related contractual and legal obligations. The same applies to the use of our website and the various functions it provides.

You can find these summarised above. In certain cases, we are required by applicable legislation to collect and/or disclose personal information. Please note that we are unable to process your enquiries or fulfil our underlying obligations without obtaining the required data.

Data categories, sources and origins.

The specific data we process is dependent on the purpose for which it is used. We require different data e.g. when you place an online order, submit a contact form, apply for a job, or register a complaint.

In certain situations, we may process specific types of information, which we will indicate in an appropriate place, e.g. next to a contact form or an upload form for application documents.

When you visit our website, we collect and process the following data:

When you visit our website, we collect the following data through your internet browser:

the browser type and language;
the IP address of the computer used to access the site;
the server requests (e.g. page views) including time stamps; and
the referral URL (i.e. the address of the previous website that you visited, if you came to our site by following a hyperlink from there).

Your browser type and language, IP address and server requests are required in order to properly display the webpage you are viewing. In addition, this data may be used to safeguard secure operations of our website (e.g. to fend off hacking attempts). The IP address and browser language are also used to suggest appropriate language settings for our website. The referral URL is anonymised and used to for statistics. For reasons of technical security and in particular to block attacks on our web server, this type of data are also stored for a certain period of time in accordance with Art. 6 Paragraph 1(f) EU GDPR.

When you communicate through our website, we collect and process the following data:

Our website offers you different ways to contact us, e.g. to order a catalogue or to get information on certain products. You can use the online chat function, request a call back or send a message.

The provided contact forms are used to collect the required details for communication (e.g. your name, phone number or e-mail address) as well as receive your message. The collected data are used for customer relations management (contact history) and for responding to/fulfilling your request.

To protect our website from spam requests, we use the Friendly Captcha service. Friendly Captcha is a Proof-of-Work-based anti-bot solution where the user’s device does all of the work. We generate a unique crypto puzzle for each visitor. Solving this puzzle only takes a few seconds and happens automatically when the user enters their data into a form.

Friendly Captcha uses and processes the following information: The IP address of the computer sending the requests (IP address is collected as plain text before it is anonymised as a hash value), information on the browser, the operating system, anonymous counter per IP address for controlling the cryptographic tasks, as well as the website from which you have accessed bechtle.com (the referrer URL). The legal basis for this is our legitimate interest in protecting our website from spam requests in accordance with Art. 6 Para. 1(f) EU GDPR. The information collected is stored for a period of 30 days.

For more information about Friendly Captcha’s privacy practices, please visit https://friendlycaptcha.com/privacy/.

When you place an order, we process the following data:

Our online shop, which is embedded into this website, enables business customers to order IT products.

To process your orders, we require your contact details, invoice/delivery address and payment information (e.g. credit card information).

We reserve the right to perform a credit check when we receive an order. We provide detailed information on this during the checkout process. Credit checks are carried out pursuant to Art. 6 Para. 1(f) EU GDPR within the scope of our legitimate interest in our customer’s ability to pay.

When you apply for a job online, we collect and process the following data:

master data (e.g. your name incl. pre or post-nominals, date of birth);
contact details (your postal address, phone number, e-mail address);
qualifications and certificates (e.g. your C.V., references);
depending on the position you apply for, we may also require information regarding your language and IT-related skills, driving licence, work or residence permits.

In addition, we collect and process various other (optional) data such as your earliest start date, regional mobility, desired number of hours and duration of employment, previous employment at Bechtle, information on your social commitments or information on how you became aware of the position. You may also choose to provide information regarding your personal accounts on social networks that may be relevant for your application.

We have implemented security measures to ensure that your data remain safe and confidential at all times. All application documents submitted via the Career Portal are encrypted. We always use state-of-the-art technology to keep your data safe.

Your data provided in the context of the application process are stored subject to applicable law and purged no later than six months after the application process has concluded. We will retain your data beyond this point only if we are entitled to or have an obligation to do so, e.g. if you have given your express consent for us to retain your data for an extended and specified period of time, or to exercise our rights under applicable law.

For instance, we are obliged to retain certain data under the German Tax and Commercial Codes. All statutory periods of limitation are observed. You can find further information in the Privacy Policy on our Career Portal.

When you subscribe to a newsletter, we collect and process the following data:

your title;
your first and last names;
your e-mail address.
Please be aware that we conduct anonymous link tracking for statistical purposes.

Contact forms / communication by e-mail, chat or phone.

Our website provides a contact for, which you may use to communicate with us. If you send us a message through the contact form, we will process the information you provide to contact you and respond to your questions and requests (Art. 6 Para. 1 S 1 (a, b) EU GDPR).

If you contact us by e-mail, we will process the personal data provided solely for the purpose of processing your enquiry.

If you request a call back, we collect your name and telephone number. When requesting a call back, you may also choose to submit a message using the same form.

You can also contact us via live chat. When using the chat feature, we collect and process your first and last names as well as your e-mail address. The chat history is saved on our own servers for 30 days for reasons of follow-up and is then deleted.

All data required to complete the form is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary for processing and responding to your enquiry.

For reasons of technical security and in particular to block attempts to attack our web server, we will also process your IP address.

Newsletter.

You can subscribe to our free newsletter via our website. The e-mail address, title and name provided during the registration process are used to send you personalised newsletters in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR.

All data required to subscribe to our newsletter is subject to the principles of data reduction and data economy, meaning you only have to provide your e-mail address, name and title for personalisation. Due to technical and legal reasons, we will also process your IP address.

For newsletter registration services, we rely on third-party services provided by Microsoft, with whom we have concluded all contracts required under applicable data protection legislation.

Of course, you can cancel your subscription at any time via the unsubscribe option provided in each newsletter and thus revoke your consent to your data being processed. You also have the option to unsubscribe directly via our website

Online shop.

The data you provide when you submit an order is processed exclusively for the purpose of fulfilling our contractual obligations to you (Art. 6 Para. 1 S. 1(b) EU GDPR), unless you have given your consent for us to process your data for other purposes, as well.

All data required to submit an order is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary for the purpose of fulfilling our contractual obligations to you—i.e. your name, postal address, e-mail address, and payment information depending on your chosen payment method—or which we are obliged to collect under applicable law.

Due to technical and legal reasons, we will also process your IP address. Without this data we will unfortunately have to decline your order, as we would not be able to perform our obligations. We may also have to terminate an existing contract. You may of course choose to provide additional optional data.

Customer and supplier data.

Data categories and origins

If a contractual relationship exists outside of our website and online shop, we process the following personal data:

Contact details (e.g. first and last names of current and former contacts incl. pre or post-nominals, the customer’s company name and address (employer), mobile and landline number incl. extension, e-mail address, fax number)
Work-related data (e.g. position in company, department)
Bank account details as required (in the case of a SEPA direct debit mandate also the first and last names of the account holder)
Preferred payment system, credit history and behaviour if applicable
Date of birth, period of employment and other information if applicable (for customer care purposes if you make this information available to us)

Personal data is primarily collected from you in the context of initiating a contractual relationship, or as part of a current contractual relationship.

In certain, exceptional cases, we may also collect your personal data from other sources. This includes case-related queries for relevant information from credit agencies (Creditsafe, Bisnode), in particular to gather information on your credit history and behaviour.

Purposes and legal bases for data processing

When we process your personal data, we observe all provisions of the EU GDPR and all other applicable data protection regulations. This also applies to data collected outside of our website.

Your personal data is processed exclusively to conduct pre-contractual measures (e.g. creating quotes for products or services) and to fulfil our contractual obligations to you, e.g. to deliver services or process orders and payments (Art. 6 Para. 1 S. 1(b) EU GDPR) or if we are required to do so under applicable law, e.g. for tax purposes (Art. 6 Para. 1 S. 1(c) EU GDPR). These are the purposes for which your personal data were originally gathered.

Your consent is also deemed a legal basis for us to process your data (Art. 6. Para. 1 S. 1(a) EU GDPR). We will always inform you of the purpose of data processing and your right of revocation in accordance with Art. 7 Para. 3 EU GDPR before you provide your consent.

For the purpose of criminal convictions and offences, personal data will only be processed subject to Art. 10 EU GDPR.

Data recipients / categories of recipients

We rely on third-party services to perform required business processes. All third-party service providers have signed the relevant agreements to ensure data protection.

In particular, these service providers include parcel services and forwarding agents who carry out transportation and deliveries, as well as financial firms and consultancies who support us in verifying order-related data. In addition, individual departments rely on product-specific knowledge and support provided by manufacturers’ and partners’ IT experts. Your data may also be forwarded to the manufacturers of quote or order-related products for project-specific purposes (project registration, quote creation, order processing). These may also be based in a non-EU country.

We transfer payment processing information to credit, trade and financial agencies in order to check payment history and creditworthiness.

Your personal data may be processed in the cloud to optimise existing processes (e.g. for more efficient communication and contract processing). All contracts required for cloud-based processing under applicable data protection legislation are in place. If a cloud provider is located in a country outside of the EU/EEA, we take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country. We employ technical and organisational measures to ensure that your data is only accessible to persons who need them to fulfil their contractual and legal obligations.

Registration / customer account.

You may choose to register an account on our website, providing certain personal information. In particular, a customer account allows you to review your order history and save your information to quickly populate the order form without having to re-enter your information for each individual order.

For the registration process, we rely on third-party services provided by Schober Information Group Deutschland GmbH, Meisenweg 37, 70771 Leinfelden-Echterdingen, with whom we have concluded all contracts required under applicable data protection legislation. Your information is matched against the service provider’s database in order to automatically populate the registration form where relevant information can be retrieved.

Registration is either required to fulfil a contract (via our online shop), or to carry out pre-contractual measures (Art. 6 Para. 1 S. 1(a,b) EU GDPR.

All data required to register an account is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary.

All other information is optional and the form fields are labelled accordingly.

If you place an order through our online shop, we also require an invoice address (title, first name, last name, postal address), as well as a separate shipping address should this be different.

When you register an account, we will also collect your IP address along with the date and time of your registration for technical purposes. An account is created when you click on the “Register” button under the registration form.

Your password is being stored in an encrypted form, meaning it cannot be viewed by our employees. If you forget your password, we will therefore be unable to disclose it to you.

In this case, please click on “I forgot my password” in order to receive a new, automatically generated password by e-mail. Our employees will never ask you for your password. Please never reveal this information even if you are requested to do so.

Once registration has been completed, we will store your data so you can access your secure customer account. When you log in to our website with your e-mail address and password, you will be able to access this data to use site functionality such as placing an order. You can review all your previous orders in your order history, and also update your invoice and shipping address.

Registered customers are able to review their order history and update their invoice and shipping addresses in their account. Alternatively, our customer service team will be happy to update this information for you. Of course, you may also delete your registered customer account at any time.

At Bechtle we ensure that your data are only transferred to parties within our organisation who need it to fulfil their operational duties. The personal data collected will only be used for the intended purpose and will not otherwise be transferred to third parties.

If you have entered your private address as the shipping address, this will be saved in our system so that you can select it for future orders without having to re-enter the details. If you would prefer your private address not to be saved, you can of course delete it at any time in your account settings.

We use multifactor authentication (MFA) in our webshop to further increase the security of your data. This means that login requires an additional component (e.g. token) in addition to your login credentials.

To save you going through the MFA procedure every time you log in, once you have completed the process the first time, we offer you the option of saving your client locally in your end device’s storage. Specifically, we collect and process the following categories of data:

User agent header
Random numbers
Local keycloak user ID (unique)
Time stamp

For this, we need your consent (Art. 6 Para. 1(a) GDPR / Section 25 Para. 1 Data Protection and Privacy in Telecommunications and Telemedia Act, TTDSG) which you can give, for instance, when you first visit our website.

You can of course also revoke your consent here at any time without providing a reason. Please note that this will mean you have to complete full MFA authentication every time you log in.

Payment systems, credit checks.

Available payment methods for orders placed through our online shop are invoice, credit card, PayPal, Apple Pay and iDEAL (iDEAL is only available in the Netherlands). We collect the relevant data for the selected payment method in order to be able to process your order and payment (Art. 6 Para. S. 1(a, b) EU GDPR. Due to technical and legal reasons, we will also process your IP address.

All data required for payment are subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary for the purpose of processing your payment and fulfilling contractual obligations, or which we are obligated to collect under applicable law.

If you choose not provide this data, we are unable to accept your request to enter into a contract with us, as we would be unable to fulfil our contractual obligations.

The payment system we use employs SSL encryption to ensure the secure transfer of your data.

A note on paying by invoice: If you select this payment method in our online shop, we will carry out a credit check. For this purpose, we transfer relevant data to Creditsafe in order to determine reliability and non-payment risks (Art. 6 Para. 1(f) EU GDPR.

A note on credit card payments: If you choose to pay by credit card, we forward your details to our service provider PAYONE GmbH, Lyoner Str. 15, 60528 Frankfurt/Main, Germany, in accordance with Art. 6 Para. 1(b) EU GDPR and only insofar as it is necessary to process the payment. As is standard with credit card payments, PAYONE GmbH also checks the credit card details and carries out a credit and fraud prevention check on the basis of our legitimate interest pursuant to Art. 6 Para. 1(f) EU GDPR.

Details on data protection and how PAYONE handles your personal data can be found on https://https://www.payone.com/DE-en/data-protection-regulations and https://www.payone.com/DE-en/gdpr-merchant, One-pager “Information on data processing for end customers (cardholders/user) by PAYONE GmbH according to Art. 14 GDPR”

A note on PayPal: PayPal is a company of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg. If you select this payment method in our online shop, your data are automatically transmitted to PayPal.

By selecting this payment option, you consent to the transfer of the personal data required to process your payment. Data transferred to PayPal typically include your first and last names, postal address, e-mail address, IP address, phone number, mobile number or other data necessary to process your payment.

Personal data connected to the order is also necessary to enable the processing of the purchase agreement. Details on data protection at PayPal can be found here: https://www.paypal.com/myaccount/privacy/privacyhub.

A note on direct debits: As is standard with this payments method, account information is collected to enable the billed amount to be deducted.

A note on Apple Pay: Apple pay is a payment type offered by Apple Distribution International Ltd. (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.

If this payment method is selected, payment is processed by the Apple Pay feature of your end device running iOS, watchOS or macOS. This then debits the payment card saved to your Apple Pay account.

The information provided during the order process, including the details of your order, will be transferred to Apple in encrypted form for the purposes of processing your payment. Apple then uses a developer-specific key to re-encrypt this data before being transmitted to the payment service provider of the card saved in the Apple Pay account. Encryption ensures that only the website where the order was placed can access the payment data. Once the payment has gone through, Apple sends a confirmation including a device account number and transcript-specific, dynamic security code to that website.

If any personal data are included in the above-described transfers, processing takes place for the purposes of payment processing in accordance with Art. 6 Para. 1(b) EU GDPR.

Further information on Apple Pay and data protection can be found on https://support.apple.com/en-gb/HT203027

A note on iDEAL: Payments made using iDEAL are processed by the payment service provider Currence iDEAL BV, Postbus 83073, 1080 AB Amsterdam, Netherlands (hereinafter referred to as “iDEAL”).

The information provided during the order process as well as details of the order (name, e-mail address, IBAN, sales person’s name, name of the payment service provider, website URL, 16-digit iDEAL transaction code, data and time of the transaction, transaction amount and reference) are forwarded to iDEAL in accordance with Art. 6 Para. 1(b) EU GDPR exclusively for the purposes of payment processing and only to the extent necessary.

More information on iDEAL’s Privacy Policy can be found here: https://www.ideal.nl/en/ideal-privacy-cookiestatement

Advertising purposes – Existing customers.

Bechtle would like to maintain a relationship with its customers and send information and offers on products and services in accordance with Art. 6 Para. 1(f), EU GDPR. We therefore use your data to email you relevant information and offers as well as customer satisfaction surveys.

If you would prefer us not to do so, you can object at any time to the use of your personal data for direct marketing purposes. This right also applies to profiling as long as it is connected with direct advertising. As soon as we receive your objection, your data will no longer be processed for this purpose.

An objection is free of charge and can be made without giving a reason or the need for filling in a form by calling +49 7132 981 – 0, by e-mail to kontakt@bechtle.com or by post to Bechtle Platz 1, 74172 Neckarsulm, Germany.

Customer satisfaction survey.

To carry out customer satisfaction surveys, we use the Qualtrics service provided by Qualtrics LLC, 2250 N. University Pkwy, 48-C, Provo, Utah 84604, USA, with whom we have concluded all contracts required under applicable data protection legislation.

Our customers are sent a survey via e-mail which they can answer on the Qualtrics platform. By carrying out customer surveys, we can improve our offerings and make them more interesting for users.

The following data are collected:

E-mail
Title
Last name
City, country
Company

The use of Qualtrics requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which can be revoked with effect for the future by e-mail to privacy@bechtle.com.

The collected data are erased as soon as they are no longer needed for the intended purposes.

Please note that this service also transfers data collected to third countries outside of the European Union and the European Economic Area, which may not offer a suitable level of data protection. If required, Qualtrics transfers personal data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Further information on data protection at Qualtrics can be found here: https://www.qualtrics.com/privacy-statement/.

Career portal.

Thank you for your interest in a career at Bechtle. We understand that your data is a sensitive matter. That’s why all personal information you submit via our application form is exclusively used for the purpose of the application process and we will not contact you for any other reason (Art. 6 Para. 1 S. 1(a, b) EU GDPR). No data are transferred to a third party without your consent.

When you fill out the application form, you will be asked to provide certain personal information. All data required to complete the application form is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary to process your application, such as your CV, or that we are required to obtain under applicable law. All required information is marked with a * (asterisk). In addition to these, we will also process your IP address for technical and legal purposes.

Without this information, we are unable to process your application. It is therefore not possible to submit application documents to our Career Portal without also providing this information. You may also choose to provide additional, optional information via the application form.

We have implemented security measures to ensure that your data remain safe and confidential at all times. All application documents submitted via the Career Portal are encrypted.

We keep your data for the above purposes for the duration of the application process and until all related deadlines have expired; for no longer than six months after we have informed you whether your application has been successful. However, you have the option of extending this retention period if you prefer that we keep your application documents for the purpose of matching them with other vacancies that may open up in the future.

You can consent to this by checking the appropriate box before uploading your documents. In this case, we will keep your data for 365 days. You can, of course, revoke your consent with effect for the future at any time without providing a reason via e-mail to: privacy@bechtle.com You can find further information in the Privacy Policy on our Career Portal.

Event registration.

If you sign up for an event using the event registration form on our website

we will process the data you provide for the purpose of managing registrations and related communication with you.

All data required to complete the form is subject to the principles of data reduction and data economy, meaning you only have to provide the data that is absolutely necessary to register and for us to contact you, i.e. your name and e-mail address. In some cases, we also require information that will help us identify your Bechtle account manager, who can provide support and advice on relevant event topics. Such additional information may include your company name and address.

For reasons of technical security and in particular to block attempts to attack our web server, we will also process your IP address. Fields marked with an asterisk are required; all other fields are optional and may be left blank.

In the case of joint events with vendors, we shall share your data with the joint organiser.

Please note that photos and video footage may be taken as part of the event, which could be published on our social media channels and websites.

Details on your right to object and further information on our data processing and your rights according to applicable data protection legislation can be found in our Privacy Policy.

Please be aware that publication on social media can mean that data is transmitted to countries outside the EU.

Personal data will not be passed on to third parties except in the cases mentioned above, and will only be used for the above-mentioned purpose. Photos and videos published on the internet can be accessed worldwide and we cannot exclude that these may be obtained and processed by third parties.

Bechtle’s legitimate interests in taking and publishing photos and video footage are for documenting and marketing the respective event.

You have the right to object to the processing of your personal data as detailed above in accordance with Art. 21 Para. 1 S. 1 EU GDPR. To exercise your right to object, please contact us at presse@bechtle.com before the event if possible. You may of course exercise your right to object by talking to us in person on site.

Your consent (Art. 6 Para. 1(a) EU GDPR) can also present a legal basis for the possible publication of photos and videos.

Consent to the use of images is voluntary and can be revoked with effect for the future by e-mail to: presse@bechtle.com.

Transparency and information obligations for whistleblowers and others involved in the whistleblower system.

Data categories and origins

When you use the whistleblower system, any personal data you provide is processed for the purposes of processing your lead and implementing additional measures as required. You can submit leads anonymously. The personal data processed depends on your lead.

We process personal data to review leads submitted through the whistleblower system and investigate potential compliance breaches and infringements. In individual cases, the data processed depends on the specific lead as well as on the information provided. To this end, the following data may be processed:

Contact details (personal address, and if required, mobile and landline numbers, e-mail address)
Master data (e.g. first and last name incl. pre or post-nominals, date of birth)
Photos / videos
Time recording data
Special types of personal data Health-related information

Purposes and leg.al bases for data processing

Your personal data is collected and processed in accordance with the provisions of the EU GDPR, the German Federal Data Protection Act, and all other applicable legislation (e.g. Works Constitution Act (BetrVG), Ordinance on Working Time (ArbZG)).

If you are a person reporting a lead, your data are processed in accordance with your voluntary information and the provisions of the Whistleblower Protection Act (HinSchG), Art. 6 Para. 1 S. 1(a,c) EU GDPR in conjunction with Section 10 HinSchG, Section 8 of Germany’s Supply Chain Act (LkSG) and in the event you are an employee of Bechtle, Art. 88 GDPR in conjunction with Section 26 Paras. 2, 4 of the Federal Data Protection Act (BDSG).

Furthermore, we process your personal data as a data subject on the basis of an employment agreement in accordance with Art. 88 EU GDPR in conjunction with Section 26 Para. 4 BDSG when you are employed by us and insofar as necessary to protect the legitimate interests of the company and/or a third party (Art. 6 Para. 1(f,c) EU GDPR in conjunction with Section 10 HinSchG, Section 8 LkSG and Section 130 Act on Regulatory Offences (OWiG). We have a legitimate interest in processing personal data for the prevention and identification of infringements and deficiencies reported through the whistleblower system. Furthermore, your personal data are processed insofar as necessary to fulfil legal obligations.

If you have voluntarily provided data during the reporting process, you can revoke consent for processing at any time with effect for the future. To revoke your consent or exercise other rights, please contact complianceboard@bechtle.com. You may also contact us via this e-mail address if you have any questions about data processing in our company. You may also lodge complaints against the processing of your data to the data protection supervisory authority.

Data recipients / categories of recipients

We ensure that only those people responsible for processing leads submitted through the whistleblower system receive your personal data.

In certain cases, we are supported by an IT service provider. All third-party service providers have signed the relevant agreements to ensure data protection.

Furthermore, in some cases we are obliged by law to forward certain information to other bodies, e.g. investigating authorities.

Cookies (Art. 6 Para. 1 S. 1(f) EU GDPR, Art. 6 Para. 1 S. 1(c) EU GDPR, Art. 6 Para. 1 S. 1(a) EU GDPR)

Our websites use cookies to make your experience more effective, secure and user-friendly. Cookies are small text files that are saved by your browser and stored on your local hard drive. We use cookies that are required to operate our webpage and ensure its functionality within the scope of our legitimate interest in accordance with Art 6 Para. 1 S. 1(f) EU GDPR. These include persistent cookies (e.g. “opt-out”) that reside on your hard drive beyond your current session, as well as session cookies that are automatically deleted when you close your browser.

With your consent, we also use other cookies These cookies help us to see how users use our website, enabling us to design the website content according to the visitor’s needs. In addition, cookies enable us to measure the effectiveness of a particular advert and to place it according, for example, to the user’s thematic interests. The legal basis for this is your consent (Art. 6 Para. 1 S. 1(a) EU GDPR).

If you have given your consent, this can be revoked at any time without providing a reason via the Preference Centre.

We use the Usercentrics Consent Management Platform to gather and manage consent. The operator is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany. The Usercentrics Consent Management Platform uses JavaScript to collect device and browser information, anonymised IP addresses, opt in and opt out data, data and time of visit, URL requests, website path and geographical location. JavaScript enables Usercentrics GmbH to inform users about certain tags and web technologies on our website and to obtain, manage and document their consent. The legal basis for the processing of data is Art. 6 Para. 1 S. 1(c) GDPR as we are legally required to prove consent (pursuant to Art. 7 Para. 1 EU GDPR). Our objective is to identify user preferences, implement them accordingly and document them in a legally compliant manner. Data are deleted as soon as they are no longer needed for logging and no statutory retention requirements exist. Data on consent (consent and revocation) are stored for a period of three years After this time, the data are immediately erased or forwarded to the responsible authority. The user can prevent JavaScript from being run at any time by making appropriate changes to the browser settings, which would, in turn, prevent Usercentrics from running JavaScript. Further information on data protection at Usercentrics can be found at: https://usercentrics.com/privacy-policy/

This also applies to other cookies: Most web browsers automatically accept cookies as default. Of course, you may also disable, restrict or delete cookies stored on your end device manually via your browser settings or other software.

Please note: If you deactivate cookies, not all functions of our website may be fully usable.

User profiles and non-functional cookies (Art. 6 Para. 1 S. 1(f) EU GDPR)

We use the following tools and services across our website:

User tracking

User tracking—provided by Bechtle AG, Bechtle Platz 1, 74172 Neckarsulm Germany—is used on our website. The legal basis for this is your consent pursuant to Art. 6 Para. 1 S. 1(a) EU GDPR, which you can revoke at any time at here.

We collect the following data:

Persistent ID (“bechtle-p” cookie) This is an anonymous, randomly generated sequence of numbers that cannot be traced to you. Only when you log in to www.bechtle.com will the login data be anonymised and sent in encrypted form to third-party systems for which you have given your explicit consent.

This data are only used for the purpose of improving our portfolio and optimising our site’s user friendliness. User tracking enables return visitors to be identified without logging in and their behaviour analysed, making it possible to customise content to their requirements.

The data collected via user tracking are passed on to third parties subject to further, explicit consent (see other sections under “User profiles and non-functional cookies ” in our Privacy Policy). Within third-party systems, the anonymised data may be merged with existing data (e.g. registration for newsletters), potentially allowing personal identification.

The collected data are erased as soon as they are no longer needed for the intended purposes. In this case after 28 days. In the event that your data is passed on to third parties, their rules for erasure apply.

Google Analytics

We use Google Analytics, a tracking tool provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. This tool enables us to analyse how you use our website,

by collecting the following information:

IP address
Usage data
Click path
App activity
Browser information
Device information
JavaScript support
Pages visited
Referrer URL
Downloads
Flash version
Location information
Purchasing activity
Widget interactions
Date and time of visit

The legal basis for processing your personal data is your consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR. You may opt out of this service at any time here.
We use Google Analytics to understand how our website is being used in order to continuously optimise our online offering and improve your experience,
We delete or anonymise data collected with Google Analytics as soon as they are no longer required for our purposes This is the case after 26 months.

The Google Analytics service can transfer collected data to another country, including to third countries outside of the European Union or the European Economic Area, which may not offer a suitable level of data protection. Should your data be transferred to a server located in the USA, there is a risk that they will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Google Tag Manager

This website uses Google Tag Manager provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. This service enables website tags to be managed via a graphical user interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain This means that generally speaking, no cookies are used and no personal data are collected. Google Tag Manager triggers other tags that, in turn, may collect data. Google Tag Manager does not access this data. If you have disabled domains or cookies, this also applies to all tracking tags that are implemented with Google Tag Manager.

For more information, please visit http://www.google.com/tagmanager/use-policy.html .

Google Tag Manager also includes the following sub-services (Eloqua, LinkedIn Insight Tag, Hotjar, Google Ads Remarketing, Google Ads Conversion Tracking, Facebook Pixel, Dynamic Yield) meaning the use of Google Tag Manager and all sub-services requires your consent (Art. 6 Para. 1 S.1(a) EU GDPR. Information regarding your right to revoke your consent can be found in the description of each sub-service. If you revoke your consent for one sub-service, this will automatically apply to the others included in Google Tag Manager.

Within the scope of these services, data may be transferred outside of the European Union / European Economic Area to a third country, which does not offer a suitable level of data protection. Should your data be transferred to a server located in the USA, there is a risk that they will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

a. Eloqua

Based on your consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR) which you can revoke at any time here, we use the Eloqua service of the Oracle Corporation, 500 Oracle Parkway, Redwood Shores, 500 Oracle Parkway, Redwood Shores, CA 94065 to enable optimal communication with our customers.

Eloqua saves a permanent cookie on your end device if one does not already exist. If you’ve already visited a website that uses Eloqua, it’s possible that you already have this cookie.

Although the cookie itself does not contain any specific personal information, a personal connection can be subsequently established by linking it to further information in the following ways.

We use the Eloqua cookie to analyse how you use our website so that we can continually improve our internet presence. E-mails sent with the help of Eloqua use tracking technologies. We use this data to determine which topics are of interest to you. To do this, we collect data to find out whether our e-mails are opened and which links you have clicked on. This information is then used to improve the e-mails we send you and the services we provide.

The following data may be collected for this purpose: Cookie information, IP address, pages visited and, when using Eloqua to send e-mails, title, first name, last name and e-mail address.

In some instances, group companies and service providers support Oracle in fulfilling its tasks. Oracle maintains a list of these parties. Oracle transmits your personal data to a service provider or group company outside the European Economic Area. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Your data is stored for a period of 25 months in the Oracle Marketing Cloud.

You can find more information on data protection in connection with the use of Eloqua here: Oracle Privacy Policy.

b. LinkedIn Insight Tag

Our website uses LinkedIn Insight Tag, a conversion tracking and retargeting service provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). LinkedIn stores and processes information about user behaviour on our website. For this purpose, LinkedIn uses, among other things, cookies that are stored locally in the web browser’s cache on your end device, which enable an analysis of how our website is used. Data on the referrer URL, IP address device and browser information as well as time stamp are collected.

We use LinkedIn Insight Tag for marketing and optimisation purposes, in particular to analyse how our website is used, and to continuously improve individual features, offers and user experience. Through statistical evaluation of user behaviour, we can improve our offerings and make them more interesting for users. The use of LinkedIn Insight Tag requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which you can withdraw at any time at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Further information on data protection at LinkedIn can be found here:https://www.linkedin.com/legal/privacy-policy.

c. Hotjar

This website uses the web analysis service, Hotjar, provided by Hotjar Ltd. Hotjar Ltd is a European company located in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta.

This tool helps us track movement around our website in heatmaps. making it possible to see how far users scroll and which buttons are most frequently clicked on. This tool also helps to collect feedback from website users Data collected are date and time of your visit, browser information, usage data, your click path, IP address, device operating system, your geographical location, browser language and screen resolution. helping us to make our websites faster and more customer-friendly based on this valuable information. The use of this analysis requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which you can withdraw at any time at https://www.hotjar.com/legal/compliance/opt-out/. When using this tool, we pay particular attention to the protection of your personal data, and so we can only track which buttons you click on and how far you scroll. Areas of websites on which your personal data or that of third parties is displayed are automatically hidden by Hotjar and can therefore not be tracked.
Personal data is stored for 365 days before we delete it.

Further information about Hotjar Ltd. And the Hotjar tool can be found here: https://www.hotjar.com
Hotjar Ltd’s privacy policy can be viewed here: https://www.hotjar.com/privacy

d. Google Ads Remarketing

On our website, we use the remarketing feature provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The remarketing feature allows us to present visitors to our website with adverts based on their interests on other websites within the Google ad network (from the Google search engine, on YouTube, Google Ads or on other websites). In order to do so, the interaction of visitors to our website is analyses to see, for example, which offers the visitor is interested so that the visitor can be shown targeted advertising when visiting other websites. For this purpose, Google stores a number in the browser of users who use certain Google services or visit certain websites within the Google display network. This number, or cookie, is used to collect information on the user’s visits and serves as to uniquely identify a web browser on an end device, but does not identify a person. Within the scope of Google Ads Remarketing, we collect and process the following data: Pages visited, IP address, duration of visit, other information about the use of websites, information related to the visitor's interests.

The Google tool is used on the basis of your consent pursuant to 6 Para. 1 S. 1(a) EU GDPR. You may opt out of this service at any time here. If you choose to opt out, this will apply to the device and browser you are using to do so. You may have to opt out again if you use a different device or browser on your next visit. If you delete the opt-out cookie, you will be prompted once again to consent to your data being transferred.

You may also configure your browser to block third-party ads. In addition, you can permanently block Google from tracking your activity using a plug-in available for all popular browsers here: https://support.google.com/ads/answer/7395996.

We transfer your data to Google for the purpose of data analytics. If you have a Google account, Google is able to link the collected tracking data to this account. As data are being transferred to a third country, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

The collected data are erased as soon as they are no longer needed for the intended purposes. This is the case after 24 months.

Further information on Google, as well as the Google Privacy Policy can be found here: www.google.com/privacy/ads /

e. Google Ads Conversion Tracking

On our website, we use the Google Ads Conversion Tracking advertising service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). We measure the advertisements you click on from Google Search, Shopping or Display Network sites. When clicking on an advert, a cookie will be stored in your browser which is used to track what happens after you have clicked (conversion tracking). This data helps us to measure the effectiveness of our advertising campaigns. For this purposes the following data are collected: Adverts clicked on, IP address, web inquiry, usage data, cookie ID, date and time of visit, cookie information, error URL, browser language and type.

The collected data are erased as soon as they are no longer needed for the intended purposes. This is the case after 24 months.

Further information on Google, as well as the Google Privacy Policy can be found here: www.google.com/privacy/ads/

f. Facebook Pixel

This website used Facebook Pixel provided by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA; or if located within the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland. The legal basis for data processing is your consent (Art. 6 Para. 1 S. 1(a) EU GDPR). You may revoke your consent at any time here .

Pixel allows the behaviour of visitors to the page to be tracked (e.g. information about items viewed) after they have been redirected to a provider’s website by clicking on a Facebook ad. This enables the effectiveness of Facebook advertising to be evaluated for statistical and market research purposes and means that future advertising measures can be optimised. The data are stored and processed by Facebook so that it can be linked to the user’s profile. Facebook can then use the data for its own advertising purposes in accordance with its Data Usage Policy. The information collected via Pixel can also be used to show interesting advertisements about our offers in your Facebook account.

Information collected via Pixel can also be collated by Facebook and used for their own advertising purposes for the advertising purposes of third parties. This means, for example, Facebook can infer certain interests from your behaviour on this website and can also use this information to advertise third-party offers. Facebook can also combine the information collected via Pixel with other information collected from other websites and/or in connection with the use of Facebook to save a profile of you. In this case, Facebook collects your Facebook user ID, browser information, usage information, non-sensitive user-defined data, referrer URL, Pixel ID, usage behaviour, viewed advertisements; interactions with adverts services and products; marketing information, viewed content, IP address, device information, marketing campaign success and your geographical location.

Facebook Pixel allows your behaviour to be tracked over several sites after a Facebook ad has been viewed or clicked on. This serves to analyse the effectiveness of Facebook advertising for statistical and market research purposes and can contribute to the optimisation of future marketing measures. If required, Facebook Inc. transfers personal data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse.

We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country. Facebook processes data within the scope of the Facebook Data Usage Policy: https://www.facebook.com/policy. Specific information regarding Facebook Pixel and how it works can be found here: https://www.facebook.com/business/help/651294705016616.

Facebook Conversions API

We use the Facebook Conversions API by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, which is a subsidiary of Facebook Inc. 1601, Willow Road Menlo Park, CA 94025, USA subject to your consent in accordance with Art. 6 Para. 1 a) EU GDPR. You can revoke your consent to Facebook processing your data with effect for the future at any time here.

The Conversions API is an interface used to transfer data about your browsing behaviour on our website to Facebook for analysis purposes. This enables us to track clicks, leads and conversions, and display ads based on your visit to our website. 

Specifically, we collect the following data for transmission via the Conversions API:

Your Facebook user ID; browser information; usage information; non-sensitive user-defined data; referrer URL; Pixel ID; usage behaviour; viewed advertisements; interactions with adverts, services and products; marketing information; viewed content; IP address; device information; marketing campaign success; transaction details of submitted orders; and your geographical location.

As the collected data are transferred to Facebook, Facebook Inc. may subsequently transfer personal data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country. To this end, Facebook provides EU standard contract clauses.

The collected data are erased as soon as they are no longer needed for the intended purposes. This is the case after 24 months.

Facebook processes data within the scope of the Facebook Data Usage Policy: https://www.facebook.com/policy. Specific information regarding the Facebook Conversions API and how it works can be found here: https://en-gb.facebook.com/business/help/2041148702652965?id=818859032317965.

g. Microsoft Advertising

On our website, we use the Microsoft Advertising service provided by Microsoft Ireland Operations Limited (The Atrium Building, Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18).

Microsoft Advertising is an online marketing service we use to help us place targeted adverts on the Microsoft Bing search engine. Microsoft Advertising collects data with which we can track target groups and create remarketing lists. To this end, a cookie is saved to the end device when visiting our website. Microsoft Advertising recognises that our website has been visited and places an advert on Microsoft Bing or Yahoo when they are subsequently used. This information also serves to create conversion statistics, i.e. on the number of people who visited our website after clicking on one of these adverts and tracking their visit. Personal data in the form of online IDs (including cookies), IP addresses, device IDs and information about device and browser settings are processed.

The collected data are erased as soon as they are no longer needed for the intended purposes. This is the case after 90 days.

The Microsoft tool is used on the basis of your consent pursuant to Art. 6 Para. 1 S. 1(a) EU GDPR, which you can revoke at any time.

You can disable Microsoft personalised advertising by visiting: https://help.ads.microsoft.com/apex/index/3/en/51029.

It cannot be ruled out that data will be transmitted to the Microsoft Corporation in the USA. As data may be transferred to a third country, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Further information about Microsoft and its privacy statement can be found at: https://privacy.microsoft.com/en-gb/privacystatement.

h. Twitter Ads

On our website, we use the Twitter Ads advertising service provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. We measure the advertisements you click on from Twitter. When clicking on an advert on Twitter a cookie will be stored in your browser, which is used to track what happens after you have clicked (conversion tracking). This data helps us to measure the effectiveness of our advertising campaigns. Through statistical evaluation of user behaviour, we can improve our offerings and make them more interesting for users.

For this purposes the following data are collected: Adverts clicked on, IP address, web inquiry, usage data, cookie ID, date and time of visit, cookie information, error URL, browser language and type.

Twitter Ads is used on the basis of your consent pursuant to Art. 6 Para. 1 S. 1(a) EU GDPR. You may revoke your consent at any time here . If you choose to opt out, this will apply to the device and browser you are using to do so. You may have to opt out again if you use a different device or browser on your next visit. If you delete the opt-out cookie, you will be prompted once again to consent to your data being transferred.

Your data are forwarded to Twitter for analysis. If you have a Twitter account, the tracking data collected can be linked to this account. As data are being transferred to a third country, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

The collected data are erased as soon as they are no longer needed for the intended purposes. This is the case after 24 months.

More on information on Twitter and Twitter’s Privacy Policy can be found at https://twitter.com/en/privacy.

Reddit Pixel

To measure success and optimise advertising (conversion), w use the Reddit tracking tool, Pixel, on our website provided by Reddit, Inc., 548 Market St. #16093, San Francisco, California 94104, USA. Reddit Ireland Limited (Reddit EU Data Inquiries, Georges Quay Plaza, Floor 2 - 101, Dublin D02 F856, Ireland is responsible for European markets. The use of Reddit Pixel requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which you can withdraw at any time here.

We use Reddit Pixel for marketing and optimisation purposes, in particular to analyse how our website is used, and to improve individual features, offers and user experience. Through statistical evaluation of user behaviour, we want to improve our offerings and make them more interesting for users.

When using Pixel, a cookie is installed on your computer that interacts with a Reddit JavaScript code. This allows your behaviour to be tracked across several websites, enabling the effectiveness of Reddit advertising to be evaluated for statistical and market research purposes and means that future advertising measures can be optimised. Information on user behaviour (including type of action, time and end device browser) is automatically collected and transferred to Reddit, giving us an insight into aggregated statistics related to the success rate of adverts placed on the Reddit portal.

Please note that this service transfers data collected to third countries outside of the European Union and the European Economic Area, which may not offer a suitable level of data protection. If required, Reddit transfers personal data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

We delete data collected with Reddit Pixel as soon as they are no longer required for our purposes In this case after 180 days.

Reddit is responsible for data processing related to provisioning our adverts on the social network. Further information on how Reddit processes data can be found here: https://www.redditinc.com/policies/privacy-policy.

i. Dynamic Yield

On our website and during personalised e-mail campaigns, we use the Dynamic Yield service provided by

Dynamic Yield GmbH
c/o MAZARS Tax GmbH
Theodor-Stern-Kai 1
60596 Frankfurt am Main, Germany

Dynamic Yield collects and processes the following data:

Google Analytics Session ID
Visitor ID
Hashed e-mail

This information is transmitted to Dynamic Yield through a combination of Google Tag Manager and a data layer.

We use Dynamic Yield to optimise our website content to give you tailored recommendations, show equivalent products or other content tailored to you to make your visit a more personal experience. Dynamic Yield uses cookies and collects only pseudonymised information related to your activities on our pages. It is, therefore, not possible to make a personal connection. Your IP addresses are anonymised before being saved.

If you have logged on to our website and given your consent, the data collected by Dynamic Yield are added to the corresponding user profile.

Dynamic Yield is used on the basis of your consent pursuant to Art. 6 Para. 1 S. 1(a) EU GDPR, which you can revoke at any time using the cookie settings at the beginning of this Privacy Policy.

A singe user’s data are deleted within seven (7) days of a written request. Furthermore, these data are deleted as soon as the purpose for which they were collected no longer applies.

Sentry

On our website, we use the Sentry service provided by Functional Software, Inc. dba Sentry 45 Fremont Street 8th Floor San Francisco, CA 94105, United States of America. The use of this service requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which you can withdraw at any time here.

Using Sentry, we are able to analyse your behaviour on our site in order to optimise it and present you with relevant content.

The following data are collected:

Usage data
Device information
IP address
Error data

The purpose for using Sentry is, therefore, the continuous improvement and development of our website.

The data collected by Sentry will be deleted / anonymised as soon as they are no longer required for the processing purposes. This is the case after 90 days.

For data protection reasons, Sentry is only integrated locally. Data will not be passed on to third parties. https://develop.sentry.dev/self-hosted/

Further information about how Sentry handles your personal data can be found here: https://sentry.io/privacy/

Yahoo

We use Dot tags provided by Yahoo EMEA Limited, 5-7 Point Square, North Wall Quay, Dublin 1, Ireland, to gauge the effectiveness of advertising campaigns. If a Bechtle advertising campaign is clicked on within the Yahoo network, the subsequently visited Bechtle domain sub pages are linked with this campaign to measure its effectiveness.

The following data are collected:

URL
Referral URL
IP address
Browser version
Operating system
Device settings
Location
Time spent on page
Frequency page viewed
App downloads
Product orders
Time of visit

The legal basis for processing your personal data is your consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR. You may revoke your consent at any time here .

We delete or anonymise data collected with Dot tag as soon as they are no longer required for our purposes. Data collected by Dot tags are stored in Yahoo EMEA Limited’s systems for no longer than 30 days. Personal data are generally deleted after seven (7) days. IP addresses collected in conjunction with a query are fully anonymised after six (6) months. The segments created from the data, on the other hand, can remain in the system for up to two (2) years. If DOT is initiated, a cookie created and assigned to a user, this will be saved for one (1) year.

Please note that this service transfers data collected to third countries outside of the European Union and the European Economic Area, which may not offer a suitable level of data protection. Yahoo EMEA Limited may also transfer personal and other data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Google Marketing Platform (DV360)

We use Google Marketing Platform (formerly “Doubleclick”) on our website, which is a tracking tool provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5 Ireland.

The following data are collected:

Previous user behaviour
Time of page visit
Adverts clicked on
IP address

The legal basis for processing your personal data is your consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR. You may revoke your consent at any time here .

The purpose of processing your personal data is to optimise and personalise our adverts. Cookies are used to deliver relevant adverts to users, improve campaign performance reports and to avoid users seeing the same advert multiple times. Google tracks which adverts are placed in which browser in order to avoid them being shown multiple times. Moreover, the Google Marketing Platform uses cookie IDs to track conversions that result from ad views. This is the case, for example, if a user sees a Google Marketing Platform advert and later visits the advertiser’s website on the same browser and then makes a purchase. According to Google, these cookies do not contain any personal data.

We delete or anonymise data collected soon as they are no longer required for our purposes. This is the case after 12 months.

Outbrain Inc.

On our websites, we use the tracking service provided by technology and service provider Outbrain, Outbrain Inc., 222 Broadway 19th Floor, New York, NY 10038) This helps us to analyse the effectiveness of Outbrain advertising for statistical and market research purposes and can contribute to the optimisation of future marketing measures.

The following data are collected:

Browser type
Anonymised IP address
Universally Unique Identifier (UUID)
Time stamp
Referral source
Fact that conversion (purchase) has taken place

The legal basis for processing your personal data is your consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR. You may revoke your consent at any time here .

IP addresses shall be shortened to the last octet for anonymisation.

Data shall be stored for a period of 90 days.

Ginni

The tool, Ginni—provided by Bechtle AG, Bechtle Platz 1, 74172 Neckarsulm Germany—is used on our website.

By using this tool, it is possible to connect your behaviour (user journey) with our products. Ginni uses related interaction patters to learn which products and / or content pages correlate with each other and, based on the correlations learned, Ginni can recommend products and pages.

In this way, based on your interactions on our website, we can determine which links you clicked on while on your user journey were related to specific products, hence making it possible to see a correlation.

Ginni processed the session ID assigned to you

The legal basis for this is our legitimate interest in the optimisation of our website and product offering pursuant to Art. 6 Para. 1 S. 1 lit(f) EU GDPR.

Only your current user journey is analysed. However, no recommendations are made directly based on your own visitor and interaction history, but are rather generated based on the behaviour of all website users as a whole.

Data collected via Ginni are not transferred to third parties.

User interaction data required for the learning process are erased at the latest after 90 days.

If you do not agree to the use of Ginni as describes here, you of course have the right to object at any time with effect for the future. In this case, please contact privacy@bechtle.com.

Bazaarvoice

We use Bazaarvoice to help our customers make informed choices based on product reviews. To this end, reviews can be both read and submitted to our website. The service is provided by Bazaarvoice, Inc., 10901 Stonelake Blvd. Austin, Texas 78759, USA. with whom we have concluded all contracts required under applicable data protection legislation.

The following data are collected when submitting reviews:

Username
Heading
Star rating
Comment
IP address

Furthermore, when a rating is submitted, the IP address and browser information are requested to act as a device fingerprint to ensure the authenticity of the review. Verification is carried out by the service provider, Transunion, with whom we have also concluded all contracts required under applicable data protection legislation.

The above-listed data are transmitted to Bazaarvoice once the review has been submitted. The customer automatically receives a confirmation e-mail including a link. By clicking on this, the customer gives Bechtle their consent to use the review, after which it is verified by Bazaarvoice’s sub-provider, Transunion. Once successfully verified, the review is published on bechtle.com as well as on the portals of manufacturers who sell their products through Bechtle.

The use of Bazaarvoice requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which can be revoked with effect for the future by e-mail to service.bechtle24-de@bechtle.com. Once revoked, you data are deleted and reviews removed from the portals.

We delete data collected with Bazaarvoice as soon as they are no longer required for our purposes

Please note that this service transfers data collected to third countries outside of the European Union and the European Economic Area, which may not offer a suitable level of data protection. If required, Bazaarvoice transfers personal data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Further information on data protection at Bazaarvoice can be found here:
Bazaarvoice, Inc.: https://www.bazaarvoice.com/legal/privacy-policy/

Ratings and reviews on bechtle.com

Write a review on bechtle.com

Both guests and registered users are welcome to leave reviews on bechtle.com so everyone can share their experience with a product.
Please note that you cannot edit a submitted review. If you’d like to have a comment you wrote removed, simply get in touch and we’ll be happy to assist.

Reviews from other sites

We also share reviews that customers have left on other sites, in particular the respective manufacturers’ own websites. These reviews are labelled ‘Originally published on …’.

Bazaarvoice

Reviews sourced from other sites are provided by Bazaarvoice subject to the Bazaarvoice Authenticity Policy to ensure authentic content. Reviews submitted to the Bazaarvoice network pass through a combination of content moderation and filtering mechanisms to make sure they are genuine, trustworthy reviews from real customers. All published reviews have been validated. For more information, see: https://www.bazaarvoice.com/legal/authenticity-policy/

Sorting and filtering reviews

By default, you’ll always see the most recent review first. You can change the sorting or apply filters to see the reviews that are most relevant to you. Reviews for different versions of the same product (e.g. different colour options) are collated and apply to all versions.
No reviews appear on the product pages for b-stock, customer-exclusive or bundle items. For bundles, you can find reviews for the included items on the respective product pages. The ‘Verified Owner’ badge indicates a verified purchase either on bechtle.com or the website where the review was originally published.
Please note that reviews do not reflect the opinion of Bechtle and we do not endorse nor assume any liability for their content. We also reserve the right to remove reviews from our website at any time without giving a reason. In particular, we will remove reviews that are evidently false, improper or irrelevant (e.g. spam or fake reviews) and/or violate the rights of a third party (e.g. copyrights or personal rights).

Terms of Use for customer ratings and reviews and/or Q&A services

These Terms of Use govern your conduct associated with the Customer Ratings & Review and/or Q&A services offered by Bechtle AG.

By submitting any content to Bechtle AG, you represent and warrant that:

you are the sole author and owner of the intellectual property rights thereto;
You have voluntarily waived all intellectual property rights that you may have to such content
All content that you post is accurate
Yo are at least 18 years of age
Use of the content submitted by you does not violate these Terms of Use and will not cause harm to any person or entity.

You further agree that you will not submit any content:

That you know to be false, inaccurate or misleading
That infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy
That violates any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising)
That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, threatening or harassing to any individual, partnership or corporation
For which you were compensated or granted any consideration by any third party
That includes any information that references other websites, addresses, e-mail addresses, contact information or phone numbers
That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Bechtle AG (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys’ fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Bechtle a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Bechtle’s sole discretion. Bechtle AG reserves the right to change, condense, delete or refrain from publishing any content on its website that Bechtle AG deems, at its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Bechtle AG does not guarantee that you will have any recourse through Bechtle AG to edit or delete any content you have submitted. Ratings and written comments are generally published within two to four business days. However, Bechtle AG reserves the right to remove or refuse to publish any submission for any reason, so long as this is permitted by law. You acknowledge that you, not Bechtle AG, are responsible for the contents of your submission. No content submitted by you is subject to any obligation of confidentiality on the part of Bechtle AG, its agents, branches and subsidiaries, partners or third-party service providers or their respective directors, officers or employees.

Google Maps

On our website, we use Google Maps (API) provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”). To guarantee data protection, Google Maps is disabled when you first enter our website. A direct connection to Google servers is only established when you have enabled Google Maps (consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR). You may opt out of this service at any time here. This prevents your data being transmitted to Google when you first enter the site. Google Maps will site your IP address one it has been enabled. This will then generally be transferred to and stored in a Google server located in the USA.

As data are being transferred to a third country, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Further information on how Google handles user data can be found in its Privacy Policy athttps://policies.google.com/privacy?hl=en

Google Fonts

In order to display content, Google Fonts will also be downloaded. Your consent thus extends to this service.

Finding the nearest Bechtle location

Our website offers you the possibility to find your nearest Bechtle location by stating your current location or using the Google Maps location finder feature (see use of Google Maps). The use of the location finder feature requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which you can withdraw at any time here.

Embedded content

On our website we embed content from other providers, e.g. YouTube videos. In this case, data are always transferred to the provider’s server.

You may opt out of this service at any time here

YouTube

YouTube content is embedded by inserting an HTML link provided by YouTube into the website code, which will generate an iFrame on the website that enables playback of a video stored on a YouTube server.

Advanced privacy mode is enabled for YouTube-generated iFrames on our website. According to YouTube, related cookie activity and data collection is only triggered when a user plays a video, i.e. YouTube does not collect data if a user merely visits a website with embedded content.

We require your consent to play YouTube content on our website (Art. 6 Para. 1 S. 1(a) EU GDPR). You may give your consent either through via our website’s general cookie settings or by clicking on the corresponding button that you will find next to embedded YouTube videos. When you click on the play button, you consent to your IP address being sent to YouTube (YouTube, LLC 901 Cherry Ave. San Bruno, CA 94066 USA), and to YouTube installing browser cookies on your system. For your convenience, your consent is valid for 30 days and saved in a local storage object in your browser cache. You may opt out of this service at any time here.

Vimeo

Vimeo content is embedded using a JavaScript tag by inserting code provided by Vimeo into the website code, which will load content stored on a Vimeo server.

We require your consent to play Vimeo content on our website (Art. 6 Para. 1 S. 1(a) EU GDPR). You may give your consent either through via our website’s general cookie settings or by clicking on the corresponding button that you will find next to embedded YouTube videos. When you click on the play button, you consent to your IP address being sent to Vimeo (Vimeo, LLC555 West 18th Street New York, NY 10011 United States), and to Vimeo installing browser cookies on your system. For your convenience, your consent is valid for 30 days and saved in a local storage object in your browser cache. You may opt out of this service at any time here.

Cliplister

Some content on our website has been embedded using services provided by Cliplister (Cliplister GmbH, Schauenburgerstraße 116, 24118 Kiel, Germany).

The legal basis for embedding this content is our legitimate interest in portraying our products and services (Art. 6 Para. 1(f) GDPR). When you click on the play button you consent to your IP address and specific information on your end device being sent to Cliplister, as well as to Cliplister installing browser cookies on your system. We have concluded all contracts with Cliplister required under applicable data protection legislation to keep your personal data safe. No analysis of user behaviour or other tracking is carried out.

DemoUp

Some content on our website has been embedded using services provided by DemoUp (DemoUp GmbH, Am Treptower Park 28, 12435 Berlin, Germany).

We require your consent to play DemoUp content on our website (Art. 6 Para. 1 S. 1(a) EU GDPR). You may give your consent either through via our website’s general cookie settings or by clicking on the corresponding button that you will find next to embedded DemoUp videos. This allows DemoUp to analyse how often you view a particular video and if you update your shopping basket after playback. When you click on the play button you consent to your IP address and your interactions with the video and shopping basket being sent DemoUp, as well as DemoUp installing browser cookies on your system. These data are stored for an indefinite period of time in order to provide historical analytics data (views, etc.) Should you choose to revoke your consent to the use of DemoUp, related data will be deleted. You may opt out of this service at any time here.

Qualtrics

Within the scope of customer experience management, we use the Qualtrics service provided by Qualtrics LLC, 2250 N. University Pkwy, 48-C, Provo, Utah 84604, USA, to carry out customer surveys. The use of Qualtrics requires your consent in accordance with Art. 6 Para. 1 S. 1(a) GDPR, which you can withdraw at any time here.

We use Qualtrics for feedback and market research purposes, in particular to analyse how our website is used, and to continuously improve individual features, offers and user experience. By carrying out customer surveys, we can improve our offerings and make them more interesting for users.

The following data are collected:

Total visited page count
Current page URL
Site referrer
Recorded site history
Intercept ID
Creative ID
Device type
Customer type
Procurement type
Shop country
External/internal customer
Logged in

Customer surveys are not conducted anonymously, but linked to your Bechtle login’s user account. In this way, we can track and manage which users see which surveys and prevent them from being completed twice. After the survey, we may contact you by phone or e-mail with regard to the survey you completed.

We delete data collected with Qualtrics as soon as they are no longer required for our purposes after 24 months.

Please note that this service transfers data collected to third countries outside of the European Union and the European Economic Area, which may not offer a suitable level of data protection. If required, Qualtrics transfers personal data to the USA. In this case, there is a risk that your data will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.

Further information on data protection at Qualtrics can be found here: https://www.qualtrics.com/privacy-statement/

Podigee Podcast Hosting

We use the Podigee podcast hosting service by Podigee GmbH, Schlesische Straße 20, 10997 Berlin subject to your consent in accordance with Art. 6 Para. 1 S. 1(a) EU GDPR. Podcasts are either loaded from or transmitted via Podigee.

Podigee processes IP addresses and device information to enable podcast downloads/playback and to determine statistical data such as the number of views. These data are anonymised or pseudonymised before being saved in the Podigee database unless required for the provision of the podcasts.

You can revoke your consent with effect for the future at any time here. Please note that changes in the consent banner settings must be made for each individual end device.

Further information and details on how to opt out can be found in the Podigee Privacy Policy: https://www.podigee.com/en/about/privacy.

Bechtle Chatbot

On our website, we use the Bechtle Chatbot, Elisa. This is an application that responds to service requests 24/7 with pre-programmed answers enabling us to provide information related to your questions in a streamlined and uncomplicated manner. In order to be able to deploy the chatbot architecture ourselves, we are supported by the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and use the following services:

Azure Cache for Redis (performance optimisation)
Front Door and CDN profile (defence against attacks and content distribution)
Application Insights (measuring system performance and downtimes)

Your data are hosted and processed solely in Microsoft’s European data centres.

In order to interpret the content of the messages and respond, we use the DialogFlow service offered by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google” ). Google DialogFlow is a dialogue-oriented interface for websites, mobile applications, as well as common communications platforms that enable interactions between users and companies. Google DialogFlow is a part of the Google Cloud platform offered by Google. Your input is processed by Google according to the Google Privacy Policy before it is forwarded to our servers.

The Bechtle Chatbot will never ask for nor requires personal data. Users are therefore not identifiable as long as they don’t enter personal data.

The following data are processed: Interaction protocols (e.g. user chats) which are processed on the basis of your consent given according to Art. 6 Para. 1 S. 1(a) EU GDPR, which you can revoke at any time here. Your personal data are processed by the Bechtle Chatbot in order to increase service quality and user friendliness for our website visitors. For this purpose, the the information input is sent to an external server in Frankfurt and evaluated there. The user’s IP address is not forwarded in the process. The data are stored for 30 days.

We would also like to provide visitors to our website with the option of using the chatbot in other languages. If you have changed the languages settings on our website to a language other than German, your message can be translated. To this end, we use the Google Translate API service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Please note that Google receives access to any text and content entered into the chatbot, but not to your IP address. It will never ask for nor requires personal data. Users are therefore not identifiable as long as they don’t enter personal data. The legal basis for this is your consent (Art. 6 Para. 1 S. 1(a) EU GDPR).

We use Google Translate for the purposes of making our online offerings accessible to international visitors. We have no influence over the translation of the texts or the related processing of data. In some cases, the translations may be incorrect or contain offensive terms. The texts entered into Google Translate are temporarily saved in order to provide the translation service.

Use of Google Translate is in accordance with Google’s Privacy Policy and Terms of Use, which can be viewed here.

The Bechtle Chatbot can transfer collected data to another country, including to third countries outside of the European Union or the European Economic Area, which may not offer a suitable level of data protection. Should your data be transferred to a server located in the USA, there is a risk that they will be processed by US authorities for purposes of control and surveillance. In this case, you may not be entitled to legal recourse. We do, however, take all possible and necessary measures in accordance with Art. 44 et seqq. EU GDPR to ensure the level of protection guaranteed by the GDPR in the third country.
You can find more information on Google Dialogflow here and more information on the security of Google Cloud platform here: Cloud Google Security. Google’s Privacy Policy can be found here.

Further information about Microsoft and its privacy statement can be found here.
Questions related to the service can also be asked via telephone or e-mail.

Social media.

Social media plug-ins

No social media plug-ins are enabled on our website.

Social media links.

You’ll find to social media services from Facebook, Twitter, YouTube, Instagram, LinkedIn and Xing on our website. Links to websites of these providers are clearly identified by their respective company logos. These links will open our page on the respective social media platforms. When you click on a social media link, you establish a connection to the provider’s servers. Information transmitted to the provider include the fact that you have visited our website, as well as other data, including:

The URL of the website on which you have clicked on the link;
The date and time of your visit to the website, or at which you have clicked on the link;
Your browser and operating system;
Your IP address.

If you are logged in to the social media service when you click on the link, the provider may be able to determine your user name and possibly even your real name from the data transferred and link this information to your personal user account. To prevent this from happening, please make sure you are logged out of your account.

The social media providers’ servers are located in the USA and other countries outside of the European Union. For this reason, data can also be processed by the social media provider in countries outside of the European Union. Please be aware that business in these countries are not subject to the same strict levels of data protection as those who are member states of the European Union.

Please also be aware that we have no influence on the scope, type and purpose of data processing carried out by these social media providers. Further information about the use of your data by the social media platforms whose content is embedded on our website can be found in the Privacy Policies of the respective social media provider.

We also use Twitter’s Click To Tweet feature. Click To Tweet gives us the opportunity to pre-formulate the perfect tweet, which is then embedded in a link on our website. When you click on this link, the pre-formulated tweet is opened in Twitter and can be published. This means it only takes a click of a button to share website content on Twitter. No personal data is transferred during this process.

Links to other providers.

Our website contains links to websites of other companies, and these links are clearly recognisable as such. We have no control over the content of these websites and cannot, therefore, be held responsible for them. The respective provider or operator is always responsible for the content on the page.

We review websites for possible violations and obvious infringements at the time we place the a link on our website. We did not identify any unlawful content on these websites when the link was added to our website. However, we cannot be reasonably expected to continuously review the content of external websites unless we become aware of a potential violation. Should we become aware of any illegal content on an external website, we will promptly remove any links to that site.

Use of online services by children.

Individuals under the age of 16 may not submit personal information or a declaration of consent to us without the consent of their legal guardian. We ask parents and legal guardians to actively participate in the online activities and interests of their children.

Copyright.

If you would like to publish images, texts, plans, videos, music etc. on our website, please be aware that this may constitute a resignation of all rights to use that content, which could ultimately have legal consequences for you if you are not the copyright holder yourself.

Automated case-by-case decisions.

Please note that, as a rule, we do not use purely automated processes to make a decision.

Social media.

We are active on a variety of social media platforms to communicate with customers who also have accounts there, as well as other interested parties, and to inform them of our offering.

Please be aware that using these platforms and their functions is at your own risk. This is especially the case when using interactive functions such as commenting, sharing and rating.

We also wish to inform you that your data may be processed outside of the European Union if you do so.

Your data may also be processed for market research and marketing purposes. For instance, service providers may create a user profile based on your activity and interests. These may be used to show you personalised ads both on the platforms themselves and on other websites, typically with the help of cookies stored on your computer. Data collected from other sources than your current end device may also be used to inform user profiles, in particular when you are logged in to any social media accounts that you may have.

We do not collect or process any additional data pertaining to your use of our social media channels.

Personal user data are processed pursuant to Art. 6 Para. 1 S. 1(f) EU GDPR within the scope of our legitimate interest to effectively inform and communicate with users. If a provider asks for your consent to data processing (e.g. by ticking a box or by clicking “confirm”), then your data will be processed in accordance with Art. 6 Para. 1 S. 1(a) and Art. 7 EU GDPR.

Opting out

If you are a member of a social network and do not wish the provider to collect data on you through our pages on that network and merge it with your account there, you must:

sign-out of the network before visiting our page;
delete cookies stored on your device; and
re-start your browser.

Please be aware that, once you log in again, the provider will also be able again to identify you personally.

For more information on how your data is being processed and how you can opt out, please refer to the privacy policies of the respective providers listed below.

If you would like to request information or exercise your rights as a user, the most effective way to do so is by contacting the providers directly as only they can access your user data and therefore take appropriate action and provide information. If you do need further assistance, you can of course contact us.

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Privacy Policy: https://www.facebook.com/about/privacy/,
Opt-out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com.
Google / YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) – Privacy Policy: https://policies.google.com/privacy,
Opt-out: https://adssettings.google.com/authenticated,
Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) – Privacy Policy / Opt-out: http://instagram.com/about/legal/privacy/.
Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) – Privacy Policy: https://twitter.com/en/privacy,
Opt-out: https://twitter.com/personalization,.
LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland) – Privacy Policy https://www.linkedin.com/legal/privacy-policy ,
Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out,
Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) – Privacy Policy / Opt-out: https://privacy.xing.com/en/privacy-policy.