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HP

HP 5-year Active Care + OSS/DMR

Product no.:

Manufacturer no.:

Application: Notebook - Duration: 5 years - Service type: Extended on-site service - Included service: Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more
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HP 5-year Active Care including NBD on-site service incl. Defective Media Retention Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (priority service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: The service contract is only activated upon registration.

HP 5-year Active Care + OSS/DMR

Product
Product typeWarranty option
General
ApplicationNotebook
Performance
Duration5 years
Service typeExtended on-site service
Response timeNext business day
Service level24 x 7
Included serviceParts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP ProBook 440 G10, HP ProBook 445 G10, HP ProBook 450 G10, HP ProBook 455 G10
Base warranty3-year bring-in / return service, 3-year onsite collection service, 3-year on-site service
Registration period10 days after purchasing support
Version
VersionPoland

Datasheets

HP 5-year Active Care + OSS/DMR - Data sheet 1

File type: PDF

File size: 2.21 MB