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HP

HP 5-year Active Care + OSS/DMR

Product no.:

Manufacturer no.:

Application: Notebook - Duration: 5 years - Service type: Extended on-site service - Included service: HDD retention, Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more
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HP 5-year Active Care including NBD on-site service incl. Defective Media Retention Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (priority service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

HP 5-year Active Care + OSS/DMR

Product
Product typeWarranty option
General
ApplicationNotebook
Performance
Duration5 years
Service typeExtended on-site service
Response timeNext business day
Service level24 x 7
Included serviceHDD retention, Parts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP EliteBook 830 G10, HP EliteBook 830 G8, HP EliteBook 835 G8, HP EliteBook 840 Aero G8, HP EliteBook 840 G10, HP EliteBook 840 G8, HP EliteBook 845 G10, HP EliteBook 845 G8, HP EliteBook 845 G9, HP EliteBook 850 G8, HP EliteBook 855 G8, HP EliteBook 860 G10, HP EliteBook 865 G10, HP EliteBook x360 830 G8
Base warranty3-year bring-in / return service, 3-year onsite collection service, 3-year on-site service
Registration period10 days after purchasing support
Version
VersionPortugal

Datasheets

HP 5-year Active Care + OSS/DMR - Data sheet 1

File type: PDF

File size: 2.21 MB