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HP

HP 3-year Active Care + OSS/DMR

Product no.:

Manufacturer no.:

Application: Workstation - Duration: 3 years - Service type: Extended on-site service - Included service: HDD retention, Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more
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HP 3-year Active Care including NBD on-site service incl. Defective Media Retention Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (priority service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

HP 3-year Active Care + OSS/DMR

Product
Product typeWarranty option
General
ApplicationWorkstation
Performance
Duration3 years
Service typeExtended on-site service
Response timeNext business day
Service level24 x 7
Included serviceHDD retention, Parts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP Z6 G4 Tower, HP Z8 G4 Tower
Base warranty3-year bring-in / return service, 3-year onsite collection service, 3-year on-site service
Registration period10 days after purchasing support
Version
VersionSpain

Datasheets

HP 3-year Active Care + OSS/DMR - Data sheet 1

File type: PDF

File size: 2.21 MB