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HP

HP 3-year Active Care + OSS

Product no.:

Manufacturer no.:

Application: PC - Duration: 3 years - Service type: Extended on-site service - Included service: Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more
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HP 3-year Active Care including NBD on-site service Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (priority service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

HP 3-year Active Care + OSS

Product
Product typeWarranty option
General
ApplicationPC
Performance
Duration3 years
Service typeExtended on-site service
Response timeNext business day
Service level24 x 7
Included serviceParts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP Collaboration G6 AiO, HP Elite Mini 800 G9, HP Elite SFF 800 G9, HP Elite Tower 800 G9, HP EliteDesk 800 G8 SFF, HP EliteDesk 800 G8 Tower, HP EliteDesk 805 G6 Mini, HP EliteDesk 805 G8 Mini, HP EliteDesk 805 G8 SFF, HP EliteOne 800 G8, HP EliteOne 840 G9, HP EliteOne 870 G9, HP ProDesk 600 G6 Mini
Base warranty3-year bring-in / return service, 3-year on-site service, 3-year onsite collection service
Registration period10 days after purchasing support
Version
VersionPoland

Datasheets

HP 3-year Active Care + OSS - Data sheet 1

File type: PDF

File size: 2.21 MB