Bechtle Cisco Subscription Service.
Over the last few years, there has been a growing tendency to procure IT solutions as a service and these are increasingly being deployed directly from the cloud as subscription-based Software as a Service (SaaS) models. This shift is fundamentally changing relationships and collaboration between manufacturers and their customers with direct contact between the two often a challenge, but intensive and accessible support is more crucial than ever.
At Cisco, basic manufacturer support is included in the subscriptions, but cannot be accessed via a single point of contact. With the Bechtle Cisco Subscription Service, you have an add-on package that provides you with a direct line to Bechtle.
With Bechtle by your side, you have a specialist you can rely on, offering you the support you have come to expect. You can be sure your IT infrastructure is in good hands and have a single point of contact for everything from traditional hardware to new licencing models.
The shift towards subscription models is unmistakable and is the future for many manufacturers—including Cisco. With the Bechtle Cisco Subscription Service, you have a package of services to hand that will secure your future today.
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Our benefits at a glance.
German and English.
Coordination of support units.
Software deployment.
Bechtle single point of contact.
Link CCO ID.
Troubleshooting.
System recovery.
Team Lead Product Management Cisco
Mathias Deufel
With Bechtle by your side, you have a strong partner. Many manufacturers offer their own service, but this often doesn't cover the requirements of our customers. This is where Bechtle comes in and closes the gap with industry insights, specialist knowledge and the local language.