The Bechtle Break & Fix service.
At Bechtle, we know that every minute is precious in today's business world and that technology is an important prerequisite for business success. Our comprehensive services guarantee optimum uptime for your business hardware, ensuring that your employees remain highly productive. Our service, together with proactive support for HP and Lenovo hardware, ensures you get back up and running quickly, increase efficiency and minimise downtime – even after the warranty period.
Warranty services.
Bechtle is a certified service provider of HP Computing and Lenovo. Our technicians are familiar with the latest products and conditions. Our partner status guarantees you that the quality of service specified by the manufacturer is maintained by the SLAs. Thanks to our flexibility, we are able to respond perfectly to your expectations and professionally support your operating processes. We carry out repairs either on your premises or in our specially equipped repair centres. Service provision is based on the warranty level acquired from the manufacturer.
Repair service.
If the device is damaged by factors not covered by the warranty or ceases to function once the warranty period has expired, we offer a comprehensive repair service using OEM parts. We will provide a cost estimate which will only be invoiced for should you decide to proceed with the repair. Repairs are carried out according to availability and procurement time of the OEM replacement parts.
Contact
Report your hardware issues.
Free service number: 0800 852 100
E-Mail: bpos@bechtle.com
bios® Callcenter: bpos.bechtle.com
Flyer business warranty & repair service
Flyer HPE Break & Fix Support Services
Our certifications.
The quality of our services is our number one priority. For this reason, we keep our employees up-to-date with frequent training and ensure a consistently high level of knowledge in accordance with the latest vendor certifications:
Report your hardware issues to Bechtle IT Services:
Bechtle’s Break & Fix Service is there for you whenever you need it. There are several ways to get in touch with Bechtle to ensure a quick solution to your service requests.
Free service number: 0800 852 100
bios® call center: bpos.bechtle.com
servicedesk.ch@bechtle.com
When reporting an issue, please have the following information to hand:
- Serial number
- Product number
- Description of product
- Device location
Depending on the warranty status, you will be asked to send the device in, be sent a Dispobox or a service technician will be dispatched to you.
The central, secured, and video-monitored Bechtle staging centre in Rotkreuz, Switzerland, lets companies perform PC and notebook installation before they’re delivered.
We Install, Move, Add, Change, Remove and Dispose – the entire hardware lifecycle taken care of.
Keeping your Workplace running smoothly can be taxing – both for your business and your IT staff. Bechtle’s Workplace services take the ifs and buts out of your IT landscape and free up your resources to fuel your core business.