Challenge.
180 branches received a redundant internet connection. The right conditions had to be in place for an expanded e-commerce offering at Chicorée. This involved more than just reliable IT – innovative technologies had to be integrated to manage inventory in real time across all stores and warehouses and to enable new omnichannel services such as Click&Collect. The entire company had to be stable, secure and connected to provide customers with an even better shopping experience.
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Solution.
Together with Bechtle, a solution was developed that securely and efficiently networks all Chicorée locations – branches, warehouses, administration and the hybrid data centres. Using the 360° network service, Bechtle implemented the appropriate SD-WAN infrastructure with components from Cisco Meraki throughout the company. In addition, a 4G/5G backup was set up in each branch with Sunrise to ensure a stable internet connection even if the main connection fails. This redundant internet access means that the branches are always online, whether they are in a mall or a pedestrian zone. Suitable Cisco Meraki firewalls monitor and protect all data traffic within the company with Bechtle‘s 360° firewall service. Bechtle uses the Cisco Meraki Dashboard to monitor and manage all network components centrally, enabling it to respond proactively before failures occur. This not only increases security, but also considerably simplifies infrastructure management. The cash register systems are always online and will soon also update their inventory in real time with every purchase at a branch. Bechtle has thus created the basis for enabling Chicorée‘s further cloud journey.
Thanks to our collaboration with Bechtle, our stores now have extremely reliable and high-performance internet connections. The project was extremely well organised and planned in detail from the outset. We particularly appreciate the cooperative and open approach. We always worked together as equals. Thanks to transparent communication, all our requirements were met and the new IT infrastructure fits perfectly with our omnichannel plans.
Pamela Tischhauser, Project Manager, Chicorée Mode AG
Business benefits.
- Stable and secure networking: SD-WAN infrastructure and redundant internet access for stable connections.
- Reliability: Additional mobile network connection protects branches from internet failures.
- Customised configuration: Each location received the appropriate internet configuration – fully scalable.
- Maximum security: Firewalls protect data and ensure the highest security standards.
- Centralised management: Cisco Meraki Dashboard enables centralised management and monitoring of all network elements.
- Transparent cost structure: The costs are clearly defined for each branch type and location – making growth more predictable.