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Lenovo ThinkPad notebooks with Premier Support.
The highest level hardware and software services including CO₂ offset programme.
![Lenovo Premier Support](/dam/jcr:70ad151a-966c-429b-b3bc-9ea153aee846/Premier-Support-Grafik.png)
Did you know, when you purchase a Lenovo T or X-series ThinkPad, you’ll benefit from at least one year of Premier Support?
What are your benefits?
Greater efficiency, less complexity and uninterrupted productivity for end users. Lenovo offers exactly that and ensures users benefit from quick support.
Hardware and software support, 24 x 7 x 365
Central contact and simplified escalation management
On-site service on the next working day with prioritised spare parts provision
24 x 7 direct access to experienced technicians
Individual solution suggestions over the phone, e-mail or chat
Proactive/predictive issue detection
![Lenovo Premier Support](/dam/jcr:5ba5ed5f-559c-4995-a55c-43d3ccef1b46/img-graph-55p_2x_0.png.png)
of CIOs around the world view the support of location-agnostic employees as extremely or very challenging.1
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of businesses admit that they don’t have the time to properly resolve PC issues.2
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of IT employees’ working hours are spent on support and maintenance.2
For a small extra fee, you can benefit from the extended Lenovo Premier Support Plus:
- Accidental Damage Protection
- Lenovo Device Intelligence
- Keep Your Drive
- Sealed Battery
Details and benefits of Premier Support can be found here:
![Lenovo Premier Support](/dam/jcr:73066558-382a-4044-9724-28528a70dc5d/cw43_6grid-image1_len-ch.jpg)
Lenovo's CO₂ Offset Services make offsetting carbon emissions simple. Lenovo makes carbon offsetting easy and helps businesses manage their IT carbon footprint.
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The Lenovo CO₂ Offset Service supports several different initiatives which encompass new or updated projects, windmills, solar cells and biomass energy among others. Forestation and forest conservation are also areas it wants to tackle in the future.
1 Quellae: Lenovo SSG, CIO Report2022
2 Quelle: US SMB Managed Services Survey, Techaisle