Who is Bechtle direct Portugal?

Bechtle is a leading IT organisation in Europe with branches in 14 countries, including right here in Portugal, and a founding member of the Global IT Alliance (GITA) that extends our reach to every continent in the world.

We offer our B2B and B2G customers a portfolio of tailored and completely independent IT solutions and services to overcome their individual challenges. This includes IT consulting, product and solution procurement, managed services, cloud solutions, cyber security, network infrastructure, technical support, and much more.

We want to support organisations along their digital journey by optimising and innovating their IT infrastructures, unlocking operational efficiencies, and providing the exact skills and knowledge they need to make their transformation a success. We understand that the beating heart of every organisation is the people working for it, and IT should make their lives easier and help them be even better at their job.

Bechtle direct Portugal has come a long way in 14 years.

In 2009, our parent company, Bechtle AG, decided to seed fund a new subsidiary in Portugal, allowing us to open our office in Aveiro, develop local partnerships, build up an excellent, multidisciplinary team, and kickstart our commercial activity. When we set out, we knuckled down to acquire new customers in the country and develop a solid customer base, and for the next 14 years continued to focus on what we’ve been doing ever since—delivering e-commerce excellence with a dedicated team that cares for every one of our customers.

The launch of our online shop was a critical milestone. Our customer-centric viewpoint is the opposite of a cookie-cutter approach, as customers have very different needs in terms of portfolio and functionality. That’s why we offer a highly customised procurement platform with individual product catalogues (including custom configurations and solutions) and the option to integrate it with their own procurement system. This allows customers to simply place orders within their own environment, eliminating the need to work with yet another tool and thus saving their purchasing teams real time throughout the process.

Who are our customers and in what industries are they at home?

Our experience and knowledge centre on the Portuguese B2B and B2G landscape, with our customers coming from such diverse industries as banking, manufacturing, healthcare, logistics, retail, technology, insurance, education, and more.

Our international organisation makes us an obvious choice for multinational businesses who can benefit greatly from our global capabilities and worldwide project management without sacrificing local customer care that is in tune with diverse cultural expectations. Our team possesses a trove of know-how and experience to deliver on the needs of any company, from SMEs to multinational groups.

No matter their industry, or how big or small their organisation, Bechtle Portugal is capable of delivering tailor-made solutions designed to meet the specific needs of each individual customer.

We like to say Bechtle is a problem solver. So what can customers expect from our products and services?

Our particular style of doing things is to make our customers and partners feel like our team is a seamless extension of their own. We’re 100% focused on finding solutions that make our customers’ lives as easy as possible, whether they are looking to eliminate time sinks, unburden their own IT staff, or to equip their users with the best technology to get their job done quickly and effectively.

We offer a vast range of IT products, including cloud services, security, hardware, software, networking, server and storage, and other essential components of an efficient infrastructure. Plus, we have long-standing partnerships with all major manufacturers enabling an outstanding depth and breadth of our offering.

Our customers can expect us to be an IT partner they can trust, and to get integrated solutions, competent support and strategic consultation to master all their current and future IT challenges.

What are Bechtle’s business priorities?

In the 14 years since launching Bechtle Portugal, our top priority has always been the same—being there for our customers. To that end, we are always striving to ensure sustainable growth, building on three critical pillars:

  • Always recruiting fresh talent to make sure we’re always able to quickly respond to customer needs
  • Continuous training of our staff to keep them on the cutting edge of the IT market
  • Pursuing a robust supply chain with the right partners to guarantee integrity and ethical business practices

At the end of the day, we want to deliver an exceptional customer experience, with an agile and responsive team that has a keen eye for even the smallest details. Sustainability, ethical business practices, diversity and integration are also priorities that are engrained in our DNA, as is our desire to engage with our communities and drive CSR programmes.

Bechtle direct Portugal in the face of the digital transformation.

We’ve been driving our customers’ digital transformation for a long time. It’s what we do, our core business. We are always working to be on top of the latest trends and technologies, and to understand what’s a fad and what’s a real solution so we can offer our customers expert, structured consulting they can trust.

What’s happening at Bechtle in 2023?

This year has seen very visible change at Bechtle through the modernisation and extension of our office. Our employees can now experience some of the solutions we develop for our customers first hand as they go about their daily jobs.

  • We have created a modern workspace where people can simply plug in and go at any desk
  • Our meeting spaces are ready for in-person, virtual and hybrid sessions, quick huddles and team collaboration.
  • And we’ve installed ergonomic, height-adjustable desks.

And we continue to invest in being the go-to problem solver for our customers to overcome all the challenges the world has thrown at us. Our customers have always relied on us to be a true partner, and today that’s more critical than ever. We will continue to listen, and translate what we hear into solutions that create real value.