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HP

HP 3-year Premium+ Care Pack

Application: Notebook - Duration: 3 years - Service type: Extended on-site service - Included service: Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more

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Expected delivery on 21. November.

Returns

Please note that customised products, licence products and b-stock items cannot be returned. For hygiene reasons, certain products can only be returned if the packaging is still sealed.

HP 3-year Premium+ Active Care including NBD on-site service Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (priority service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

HP 3-year Premium+ Care Pack

Product
Product typeWarranty option
General
ApplicationNotebook
Performance
Duration3 years
Service typeExtended on-site service
Response timeNext business day
Service level9 x 5
Included serviceParts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP ZBook Firefly 14 G11, HP ZBook Firefly 16 G11, HP ZBook Fury 16 G11, HP ZBook Power G11, HP ZBook Studio 16 G11
Base warranty3-year bring-in / return service, 3-year onsite collection service, 3-year on-site service
Registration period10 days after purchasing support
Version
VersionUnited Kingdom

Datasheets

HP 3-year Premium+ Care Pack - Data sheet 1

File type: PDF

File size: 119.94 KB