Bechtle Help Centre.
Can a different person pick up my parcel?
On the notification card left for you by the GLS delivery agent after the first delivery attempt, you will find the Track ID. You can use this Track ID to check the available delivery options and select one accordingly or print out a parcel pick up authorisation.
The GLS pickup authorisation option may not be available in all countries.
What type of content does our platform offer and who can shop at Bechtle.
Where you can find your order history, track, cancel or modify current orders, and set order limits for users.
Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.
Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.
Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.
All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.
All the functions your shopping basket offers explained.
Need to return a product? Find out how here.
All the ways to get in touch with us for personal advice and things to know about our online advice service.