Bechtle Help Centre.
How can I get in touch?
If you have an account manager, their contact details can be found under Information and ‘Contact’ > ‘Contact’ > ‘Account manager’. You can also get in touch with us via the blue advice bar at the bottom right. We are happy to help you with any questions you may have by phone or chat. Of course, you are welcome to send us a message at any time and we’ll be sure to get back to you Monday to Friday within 24 hours.
What type of content does our platform offer and who can shop at Bechtle.
Where you can find your order history, track, cancel or modify current orders, and set order limits for users.
Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.
Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.
Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.
All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.
All the functions your shopping basket offers explained.
Need to return a product? Find out how here.
All the ways to get in touch with us for personal advice and things to know about our online advice service.
Change password & Set up user rights
Returns overview & request new returns
Order overview & Tracking
Shopping List Overview & Create Shopping Lists
Manage payment options