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User management
Bechtle Helpcenter

Bechtle Help Centre.

User management

Find out how to add, activate or delete users and manage granular permissions with the user type.

Authorised users can create, modify, enable, disable or delete users as required.
Authorised users are able to create, modify, disable and delete additional users as required. Check 'Can manage users and presets' in the user type. Each user can browse your account with their own password and permissions.
The user type determines the functionality that is available to a user, e.g. whether they can create additional users or return products. You can configure an individual user type for each user or create presets that can be easily applied to multiple users.
Yes, you can. Authorised users are able to create, configure, disable and delete additional users as required. Check “can manage users and presets” in the user type. Each user can browse your account with their own password and permissions.
As an admin user, you can access extensive and granular user management capabilities including permissions and customisable presets in your account.
Yes. Admin users can publish text, files and links to their custom home page. To do this, go to your account options and select “links and documents”.
Find answers by topics.
General

What type of content does our platform offer and who can shop at Bechtle.

Orders

Where you can find your order history, track, cancel or modify current orders, and set order limits for users.

Shipping and delivery

Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.

Products

Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.

Payment

Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.

My account

All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.

Shopping basket

All the functions your shopping basket offers explained.

Returns and refunds

Need to return a product? Find out how here.

Contact

All the ways to get in touch with us for personal advice and things to know about our online advice service.