Bechtle Help Centre.

Addresses, cost centres and payment

How to manage invoice and shipping addresses, payment methods and cost centres.

Where can I manage my invoice addresses?

Authorised users can save several invoice addresses under ‘Addresses & Payment’. You can add, modify or delete addresses as required. It is also possible to copy an invoice address to your shipping addresses. Users can select an invoice address from the list during checkout. Default addresses are displayed during the order process, but can be be changed for each order.If you are not authorised, you can only use the address allocated to you during the checkout process.

Where can I manage my shipping addresses?

Authorised users can save several shipping addresses under ‘Addresses & Payment’. You can add, modify or delete addresses as required. It is also possible to copy a shipping address to your invoice addresses. Users can select a shipping address from the list during checkout. Default addresses are displayed during the order process, but can be be changed for each order. If you are not authorised, you can only use the address allocated to you during the checkout process.

How can I use cost centres?

Cost centres can be assigned to users, orders and individual order items. You can create multiple cost centres at once by separating names with a comma. Note that cost centre names must be unique.You can find your cost centres under the heading 'Addresses & Payment' in your account.

How can I set a default payment method?

Authorised users can select their default payment method for orders under ‘My user’ > ‘Checkout defaults’.

How can I pay for my order?

We offer up to three payment methods. These are: Invoice, PayPal and credit card. Payment by invoice will be approved once checks against our in-house criteria have been carried out. You can see which payment methods are available to you when you are logged in.

Find answers by topics.

General

What type of content does our platform offer and who can shop at Bechtle.

Orders

Where you can find your order history, track, cancel or modify current orders, and set order limits for users.

Shipping and delivery

Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.

Products

Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.

Payment

Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.

My account

All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.

Shopping basket

All the functions your shopping basket offers explained.

Returns and refunds

Need to return a product? Find out how here.

Contact

All the ways to get in touch with us for personal advice and things to know about our online advice service.