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HP

HP 3-year Active Care + OSS

Product no.:

Manufacturer no.:

Application: Notebook - Duration: 3 years - Service type: Extended on-site service - Included service: Parts, Hotline support, Predictive device status analytics, Single point of contact - Response time: Next business day... more
(Review this product)
Hygiene-relevant products in opened packaging, custom-made products, licensed products and spare parts are excluded from return
€55.99

Gross price: €66.63 incl. €10.64 VAT excl.

Expected delivery on 1. October.

HP 3-year Active Care including NBD on-site service Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (Priority Service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

HP 3-year Active Care + OSS

Product
Product typeWarranty option
General
ApplicationNotebook
Performance
Duration3 years
Service typeExtended on-site service
Response timeNext business day
Service level9 x 5
Included serviceParts, Hotline support, Predictive device status analytics, Single point of contact
Requirements
Compatible devicesHP Elite c645 G2 Chromebook, HP Elite Dragonfly Chromebook
Base warranty3-year bring-in / return service, 3-year onsite collection service, 3-year on-site service
Registration period10 days after purchasing support
Country variant
Country variantGermany

Datasheets

HP 3-year Active Care + OSS - Data sheet 1

File type: PDF

File size: 2.21 MB