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Poly Studio X52&TC10 3Y Plus Service

Application: Video conference systems - Duration: 3 years - Service type: Advance exchange service - Included service: Hotline support, Software updates, Software upgrades, Video-based expert support, Technical support, Advance parts replacement, Access to online support tools - Response time: Next business day... more

Kč 18,408.00

Gross price: Kč 22,273.68 incl. Kč 3,865.68 VAT excl.

Expected delivery on 26. November.

Returns

Please note that customised products, licence products and b-stock items cannot be returned. For hygiene reasons, certain products can only be returned if the packaging is still sealed.

The Plus Service includes the following: - Software upgrade and updates - Spare part service - Next business day - Poly Online Support Center access - Technical escalation support - 24 x 7 technical phone support - Priority technical support - Ecosystem Cloud Partner (ECPS) support - Network diagnosis tests, e-mail notifications - Discount on Professional Services - Poly Lens premium features - Enhance support calls with live video diagnosis Term: 3 years The service can be extended.

Poly Studio X52&TC10 3Y Plus Service

Product
Product typeWarranty option
General
ApplicationVideo conference systems
Performance
Duration3 years
Service typeAdvance exchange service
Response timeNext business day
Service level24 x 7
Included serviceHotline support, Software updates, Software upgrades, Video-based expert support, Technical support, Advance parts replacement, Access to online support tools
Requirements
Base warranty1-year bring-in / return service
Version
VersionCzech Republic

Datasheets

Poly Studio X52&TC10 3Y Plus Service - Data sheet 1

File type: PDF

File size: 403.1 KB

Poly Studio X52&TC10 3Y Plus Service - Data sheet 2

File type: PDF

File size: 99.32 KB