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    HP 3-year Active Care + OSS

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    HP

    HP 3-year Active Care + OSS

    Application: Notebook - Duration: 3 years - Service type: Extended on-site service - Included service: Parts - Included service: Hotline support - Included service: Predictive device status analytics - Included service: Single point of contact - Response time: Next business day... more
    Please note that customised products, licence products and spare parts cannot be returned. For hygiene reasons, certain products can only be returned if the packaging is still sealed.

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    Expected delivery on 22. May.

    Product no.:

    Manufacturer no.:

    HP 3-year Active Care including NBD on-site service Highlights: - Predictive device status analysis (thermal status, hard drive, battery and BIOS/firmware updates) - Proactive ticket opening in the case of repairs - Dedicated hotline (Priority Service) - Extended telephone support hours: 24 x 7 - Central point of contact (from case opening to closing) Please refer to the manufacturer's service description for details. Please note: This eCare Pack may only be purchased within 90 days of the hardware purchase.

    HP 3-year Active Care + OSS

    Product
    Product typeWarranty option
    General
    ApplicationNotebook
    Performance
    Duration3 years
    Service typeExtended on-site service
    Response timeNext business day
    Service level9 x 5
    Included serviceParts, Hotline support, Predictive device status analytics, Single point of contact
    Requirements
    Compatible devicesHP Elite c645 G2 Chromebook, HP Elite Dragonfly Chromebook
    Base warranty3-year bring-in / return service, 3-year onsite collection service, 3-year on-site service
    Registration period10 days after purchasing support
    Version
    VersionUnited Kingdom